
Lexus of Albuquerque
Albuquerque, NM
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The advisor is great. But past two services they’ve left oil stains on my hood and engine bay. Also they would wash the car but haven’t done it these past two services. But past two services they’ve left oil stains on my hood and engine bay. Also they would wash the car but haven’t done it these past two services. More
Great customer service everytime. Robert is very professional and efficient. The ladies in the office are always a pleasure to talk to. Robert is very professional and efficient. The ladies in the office are always a pleasure to talk to. More
Disappointed, service did not even read my car history. Rep wanted to charge me when I had free service for certifying my car. I had to insist they change my oil. Car was not washed. Loaner car was dirty i Rep wanted to charge me when I had free service for certifying my car. I had to insist they change my oil. Car was not washed. Loaner car was dirty inside, with trash. Very hard to get ahold of service rep. Other rep wouldn’t help me sent me to voicemail. They wanted to communicate by text or email which they didn’t answer either and they don’t take free service contract into consideration. Looking forward to my car being out of warranty. More
Juan was very respectful and helped me get my car back on the road in just a day. The most professional and best service I’ve ever gotten. Will be back for sure in the future to get serviced! Great job all a the road in just a day. The most professional and best service I’ve ever gotten. Will be back for sure in the future to get serviced! Great job all around, Juan will be my “car guy” from now on! More