Lexus of Albuquerque
Albuquerque, NM
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Professionalism at its finest. Cassandra, my sales woman, and Chris went above and beyond in helping me find the right car for me. Chris made sure that I was completely satisfied wi Cassandra, my sales woman, and Chris went above and beyond in helping me find the right car for me. Chris made sure that I was completely satisfied with my purchase and even drove halfway between our 2 cities to meet me with my new vehicle. I found 2 problem areas on the lower rocker panel, notified Cassandra, who in turn notified Chris, and immediately they setup and appointment with a dealership closer to me to have the problem areas addressed free of charge, and no questions ask. Cassandra mentioned that they only strive to make the customer happy, nothing else. Thanks a lot for everything! More
BEST Experience picking out my FREE Lexus! Kassandra was absolutely AMAZING! I had been in and out of the dealership for a few months gearing up to hit qualifications for New Mexico's Very Fir Kassandra was absolutely AMAZING! I had been in and out of the dealership for a few months gearing up to hit qualifications for New Mexico's Very First FREE Lexus with the Rodan+Fields car program ($125k per month for 3 months - Lexus doesn't get these cars back as our business is booming by the time we qualify! ;) This was a HUGE deal and Kassandra knew it! She helped pick out my perfect Trophy Car! She made the process so easy and gave great advice on options that I would want. The owner and my service advisor both came over and introduced themselves and congratulated me. When the car arrived to the dealership the following week, Kassandra delivered it to my driveway with the big red bow. Some of my local team was there for the delivery and it made the FB Live that much more EXCITING! We are doing an event this week for some of the rest of the local team and Lexus of ABQ is making it very special with fun photo ops with that trademarked red bow. Later this summer, when the BIG Lexus Party is happening and the rest of our out of state Lexus Achievers on our team come into town, the dealership is going to help with photo op pictures with multiple cars. Lexus of ABQ is bending over backwards to deliver Award Winning Service that matches what I would expect from the #1 Skincare Line in the U.S. I now understand why Lexus is the Brand of Choice for the Rodan+Fields Car Program. Thank you Kassandra! Thank you Lexus of ABQ!!! More
GREAT EXPERIENCE- GREAT DEAL!! Wright Zimmerly made it a pleasure for me to buy my new Lexus, which he also found for me ! He is detail-oriented and provided me with the best buying Wright Zimmerly made it a pleasure for me to buy my new Lexus, which he also found for me ! He is detail-oriented and provided me with the best buying experience I've ever had! Most importantly, he did not push the sale on me or call numerous times, which I greatly appreciated! Wright is very customer-oriented- I'm going to recommend him to all my friends and family when they want to buy a car. Thanks again Wright and Tommy!!! More
Best ABQ test drive and car buying experience Jonnalyn took more time than any other sales person I'd worked with in over a month of test driving and searching for the perfect car. She made sure Jonnalyn took more time than any other sales person I'd worked with in over a month of test driving and searching for the perfect car. She made sure I knew everything about the vehicle and let me experience every aspect of driving the car. We were out test driving for the longest of any other dealership and we tried all the bells and whistles. After purchasing the vehicle, she was very responsive to all my concerns. Highly recommend! Thanks Jonnalyn, I love my Lexus! More
My experience was FANTASTIC!! This is my second Lexus that I have purchased from Lexus of Albuquerque. Cassandra assisted our salesman with our first Lexus and when it came time f This is my second Lexus that I have purchased from Lexus of Albuquerque. Cassandra assisted our salesman with our first Lexus and when it came time for me to purchase another one she was the first person I called. She is very knowledgeable, kind, goes out of her way to assists us no matter how big or how small. I will never drive anything but a Lexus and will never purchase another one except with Cassandra. You are Blessed to have her on your team!!! More
Best yet! My husband and I just picked up our new Lexus! This makes #6 over the years. We continue to go back to Lexus of Albuquerque because they are outstandi My husband and I just picked up our new Lexus! This makes #6 over the years. We continue to go back to Lexus of Albuquerque because they are outstanding. Wright was the finest, most knowledgeable salesperson we have encountered so far. We would love to work with him again and highly recommend him. Very enjoyable interaction! Thank you Tommy and Wright for another superb buying experience! More
Awesome! I was debating between the Lexus RX 350 and the Acura MDX. When I saw the new and improved Lexus RX 350 F-sport for 2016, I was sold! So off I went to I was debating between the Lexus RX 350 and the Acura MDX. When I saw the new and improved Lexus RX 350 F-sport for 2016, I was sold! So off I went to Lexus of Albuquerque with my list of must haves...the first "must" was dealing with Kassandra. I had a friend who purchased her new Lexus with the help of Kassandra, and so she came with a great recommendation to work with. Kassandra was incredible to work with! She was pleasant, fun, patient and oh SO knowledgeable about the vehicle I wanted. I came in with a rather tough list of options that I had to have, and not easy being that the 2016's had not arrived in Albuquerque--so mine would be the very first. Kassandra worked her magic in getting me my "baby" with EVERYTHING I wanted! And even though it wasn't Christmas, I wanted a big red bow on it--Kassandra made that happen too! Overall, this was by far the best new car purchase I have ever made. Not only do I absolutely LOVE my Lexus, but the customer service and attention to detail was excellent. I have since dealt with the service department, and found that they are wonderful as well. I would not hesitate to recommend Lexus of Albuquerque! More
Easy Purchase my IS on a lease and it was a very smooth and easy process. Write was very easy to work with. He was able to get me exactly what I wanted. Wi Purchase my IS on a lease and it was a very smooth and easy process. Write was very easy to work with. He was able to get me exactly what I wanted. Will Recomend! More
My third Lexes since 2006 A huge thank you, to Rob Jordan, Kassandra and Jacob! Rob Jordan, has been my service manager from the beginning, a real blessing, I wouldn't want A huge thank you, to Rob Jordan, Kassandra and Jacob! Rob Jordan, has been my service manager from the beginning, a real blessing, I wouldn't want anyone else! He is very knowledgeable, always willing to help, never hesitates to go the extra mile to accommodate my needs and never tries to oversell anything I don't need. When thinking about the purchase of my new Lexus, I called Rob to suggest a sales associate. Due to him, I met Kassandra! She is a joy to work with, very patient and understanding reguarding my hesitation to purchase. The time with her, was by far the most pleasant and fun experience, buying a new vehicle. She orchestrated the finding and delivery without any issues and informed me, that Jacob would come to my home to explain all the new bells and whistles on the car! Jacob needs a gold medal, for his patience, in explaining technology to me! :-) Could not have been any better people to work with! Thank-you Lexus More
2nd Lexus purchased from this dealership Bobby Griego was a very patient and experienced Lexus salesman... I will definitely seek out his expertise again when I'm ready for another Lexus... Bobby Griego was a very patient and experienced Lexus salesman... I will definitely seek out his expertise again when I'm ready for another Lexus... I value his input. More