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Lexus of Albuquerque

Albuquerque, NM

4.8
865 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 865 reviews

June 22, 2017

Absolutely fantastic Kassandra was amazing. She delivered the car herself and not only spent over an hour explains the features of the car to us, but gave me her cell numb More

by Maggie0530
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Jun 23, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience with Kassandra. We think she's pretty amazing too! Enjoy your new car!

June 06, 2017

Customer service above and beyond! I am so impressed how Kassandra understands good customer service. She followed up with me for 2 years and found an excellent car! GOOD JOB! More

by patricia lynne Cordova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
June 02, 2017

Customer for life!! My sales experience at Lexus and with Wright Zimmerly made trading in my vehicle for a new one smooth and painless and required little effort on my en More

by Amber & Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Jun 03, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience and congratulations on your car! We always love hearing when we've "gained a customer for life" as it tells us we're meeting or exceeding our customers expectations. Thank you!

May 29, 2017

Exceptional Buying Experience!!!!! This is my second lease with Lexus. I wondered how the experience and what my options would be. Kassandra was professional, knowledgeable and gave m More

by Thorjoc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
May 30, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Lexus of Albuquerque and specifically Kassandra. She genuinely cares about her customers and listens to their needs to make sure she delivers exactly what they want. Thank you and enjoy your new Lexus!

May 26, 2017

Excellent experience for someone who hates car shopping In general, I do not like to shop for cars, and have had incredibly poor experiences shopping at other dealerships in town. That was not the case at L More

by D. Moody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
May 26, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Lexus of Albuquerque and specifically Wright Zimmerly. It's so nice to hear when we are able to changes someone's perception of what it should be like to buy a car. Thank you for your business and kind words.

May 24, 2017

Excellence and Professionalism that can't be Beat Raymond was unbelievably helpful throughout the purchase process. I appreciated his straight forward honesty in guiding us through the decision making More

by dr.jjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Montes
May 24, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Lexus of Albuquerque and Raymond. He is the consummate professional who truly cares about his customers and the experience they receive. Thank you!

May 23, 2017

Another fine Lexus at a great dealership Thirteen years ago, I fell in love with the test drive of my first Lexus. We recently purchased our second Lexus and Frank Martinez was again our sal More

by Awesome10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pasek, Jacob Marez, Frank Martinez
May 23, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and for your continued love affair with Lexus. We appreciate your trust in Lexus of Albuquerque for your second Lexus. Frank is an all-star sales associate and a great person. Thank you!

May 18, 2017

Love my Lexus My experience with purchasing my Lexus was the best ever. This is my fifth Lexus - My sales person Kassaandra was wonderful. She was so helpful, p More

by Sherrill7876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pasek - he's a real gem..!, Kassandra Muldez, Daniel Perez
May 18, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience and congratulations on your fifth Lexus! A referral is the highest form of compliment, so thank you for having the confidence to trust us with your friends.

May 13, 2017

Just what I was looking for in sales & service I knew instantly that Wright was my type of sales executive due to his genuine relationship building approach. As a fellow sales rep, I appreciate som More

by Lmicheleking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
May 13, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience with Wright and Lexus of Albuquerque. Wright is about as sincere as it gets and that always shines through with his customers. He genuinely loves taking exceptional care of his customers. Thank you!

May 13, 2017

Incredible Experience at Lexus of Albuquerque! I was involved in a car accident and my previous car was totalled! My company owner referred me to Wright Zimmerly at Lexus of ABQ! I only had 7 days More

by JMartinRealty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach in Finance - awesome!, Wright Zimmerly
May 15, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and your car buying experience with Lexus of Albuquerque and Wright Zimmerly. We are so glad you love your new Lexus and that your experience was so positive. That's to be expected with Wright. He's passionate about what he does and that shines through with all his customers. Thank you!

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