Lexus of Albuquerque
Albuquerque, NM
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Absolutely fantastic Kassandra was amazing. She delivered the car herself and not only spent over an hour explains the features of the car to us, but gave me her cell numb Kassandra was amazing. She delivered the car herself and not only spent over an hour explains the features of the car to us, but gave me her cell number so she can continue to answer my questions. More
Customer service above and beyond! I am so impressed how Kassandra understands good customer service. She followed up with me for 2 years and found an excellent car! GOOD JOB! I am so impressed how Kassandra understands good customer service. She followed up with me for 2 years and found an excellent car! GOOD JOB! More
Customer for life!! My sales experience at Lexus and with Wright Zimmerly made trading in my vehicle for a new one smooth and painless and required little effort on my en My sales experience at Lexus and with Wright Zimmerly made trading in my vehicle for a new one smooth and painless and required little effort on my end. Not only did they have the exact car I was looking for but my financial goals and requirements we're superseded. They have gained a customer for life! More
Exceptional Buying Experience!!!!! This is my second lease with Lexus. I wondered how the experience and what my options would be. Kassandra was professional, knowledgeable and gave m This is my second lease with Lexus. I wondered how the experience and what my options would be. Kassandra was professional, knowledgeable and gave me several options that would work for me. She did this by taking the time to learn what I wanted and finding that perfect fit. She spent time having me test drive different vehicles and doing research. She goes above and beyond and has a fantastic sense of humor and tremendous work ethic! Extremely happy with my new Lexus, my car buying experience and, without a doubt, Kassandra! My new, go to contact! JC Joe Cruz More
Excellent experience for someone who hates car shopping In general, I do not like to shop for cars, and have had incredibly poor experiences shopping at other dealerships in town. That was not the case at L In general, I do not like to shop for cars, and have had incredibly poor experiences shopping at other dealerships in town. That was not the case at Lexus of Albuquerque. Not only were they helpful, attentive, and provided all information I asked for, but Wright was a no-pressure salesman and made me comfortable with the car buying process. He was more than happy to go on a test drive with me, look at all the parts, and just talk about what I am looking for in a vehicle. He did not put pressure on me to stay and buy the car that day - instead, he encouraged taking time to think about the purchase and for him to look into what they could do. I was able to make an informed decision without feeling any sales pressure. In addition, he was kind, friendly, and a great guy. It was honestly the best car buying experience I have ever had, and I can't recommend Lexus of Albuquerque, and especially Wright, enough. I will likely never shop anywhere else. More
Excellence and Professionalism that can't be Beat Raymond was unbelievably helpful throughout the purchase process. I appreciated his straight forward honesty in guiding us through the decision making Raymond was unbelievably helpful throughout the purchase process. I appreciated his straight forward honesty in guiding us through the decision making process. However - just as importantly - he has been there for any help I needed after the purchase. When my lease is up I'll go back to him knowing the professionalism I can count on. More
Another fine Lexus at a great dealership Thirteen years ago, I fell in love with the test drive of my first Lexus. We recently purchased our second Lexus and Frank Martinez was again our sal Thirteen years ago, I fell in love with the test drive of my first Lexus. We recently purchased our second Lexus and Frank Martinez was again our salesperson. Great salesperson and a wonderful dealership once again to work with. The dealership treats you like family and you feel welcome. More
Love my Lexus My experience with purchasing my Lexus was the best ever. This is my fifth Lexus - My sales person Kassaandra was wonderful. She was so helpful, p My experience with purchasing my Lexus was the best ever. This is my fifth Lexus - My sales person Kassaandra was wonderful. She was so helpful, professional, caring and so honest. I've recommended two other parties to Kassandra. They both have purchased cars from her and they too think she's wonderful. We like our dealership very much. More
Just what I was looking for in sales & service I knew instantly that Wright was my type of sales executive due to his genuine relationship building approach. As a fellow sales rep, I appreciate som I knew instantly that Wright was my type of sales executive due to his genuine relationship building approach. As a fellow sales rep, I appreciate someone that naturally wants to help clients in every way - and not just at getting a great product at a reasonable price. Efficient experience in both sales and service, and happy to create a new buddy along the way. I'll be keeping in touch! More
Incredible Experience at Lexus of Albuquerque! I was involved in a car accident and my previous car was totalled! My company owner referred me to Wright Zimmerly at Lexus of ABQ! I only had 7 days I was involved in a car accident and my previous car was totalled! My company owner referred me to Wright Zimmerly at Lexus of ABQ! I only had 7 days left on my rental-so called Wright to see if he could identify a car for me! I gave him my must haves and my (limited) budget and he went to work. Within 24 hours he found me the exact car I wanted and arranged the financing with Zach! I met both Wright and Zach at the dealership and was through the process very quickly! The owner even came out to meet me and make sure I was happy! Wright spent time with me in my new Lexus to make sure I understood all the mechanics! By the time I left-I truly felt like part of the Lexus family. There was never a moment where I felt like Wright was trying to do anything but make sure I got the best car possible at the best price! Sincerely-I highly recommend Wright and Lexus of Albuquerque-by far the best car buying experience I have ever had! I absolutely love my new Lexus and will not ever go anywhere else in Albuquerque to buy a car - that's a promise! Thank you Wright - for making this an incredible car-buying experience! More