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Lexus of Albuquerque

Albuquerque, NM

4.8
945 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 945 reviews

December 05, 2024

Professional courteous helpful with pickup drop off, Brian was attentive to my needs for the car. Everything was perfect. Luxury care! More

by Dmgia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian - wonderful, Robert Estrada
Dec 06, 2024 -

Lexus of Albuquerque responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2024

Matt was great. Kept me informed and worked to make everything efficient and convenient for me. More

by Jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 08, 2024 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with Matt! Feel free to reach out to us if you need anything. Have a wonderful day.

December 05, 2024

Staff was really helpful, respectful, and knowledgeable. Very easy to make an appointment. Got what I needed and I'll be continuing to go back. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Dec 06, 2024 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2024

Bought my car at the ABQ dealership and have had it serviced by them ever since. They do a great job. Cannot wait till their new building will be open. More

by Daisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime, Daniel Perez
Dec 06, 2024 -

Lexus of Albuquerque responded

Hello Daisy, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 05, 2024

The service was fast, courteous and efficient and Daniel was a pleasure to work with! More

by Craig1004hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Dec 06, 2024 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. We hope you have a great day!

December 02, 2024

They understood my problem and addressed it. This was a problem that was more complicated than a standard break job. More

by rmzimme
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Dec 20, 2024 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 02, 2024

Our experience with Lexus of Albuquerque was exceptional from our first contact with Chris Montoya, to the paperwork, maintenance coverage and financing prep with Timea. Jacob Marez made an appointment for More

by Wayne Powell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Marez, Chris Montoya
Dec 20, 2024 -

Lexus of Albuquerque responded

Hi Wayne, thank you for taking the time to leave a review for us at Lexus of Albuquerque. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2024

I want to commend Jessica for her exceptional customer service. She was very accommodating and attentive throughout the entire process. Initially, I had planned to wait at the dealership for my car, but d More

by britt200890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Keck
Dec 02, 2024 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

The Albuquerque dealership was great! ! Brian Hale was my contact & he was very professional, courteous & took care of a/c problems completely!!! Excellent!!!! More

by Jonesbolee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hayes
Dec 01, 2024 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brian here at Lexus of Albuquerque! We are always more than happy to assist you if anything else comes up. Take care!

November 29, 2024

Amazing vehicle! The service department was outstanding we worked with Brian he was professional and friendly as was the young lady the administration department! More

by Steve D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hare amazing service , Mike Torres
Dec 01, 2024 -

Lexus of Albuquerque responded

Hi Steve, thank you for your kind review; we are happy to pass along your comments to Brian here at Lexus of Albuquerque! We look forward to your next visit! Take care!

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