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Lexus of Albuquerque

Albuquerque, NM

4.8
865 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 865 reviews

March 23, 2018

Exceptional service - normally purchasing a car from out of state would be a nightmare but my experience with Mr. Zimmerly was top notch !!! great response time for que More

by SG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Mar 23, 2018 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience with Lexus of Albuquerque and Wright Zimmerly. Wright is a consummate professional who is genuine and honest with all of his customers thus ensuring a great buying experience. Thank you and enjoy your new car!

March 12, 2018

Very comprehensive and timely service. Wright was able to address all of the questions that I had in advance of my visit to the dealership. He was experienced, knowledgeable and took the t More

by Drill101
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Mar 13, 2018 -

Lexus of Albuquerque responded

Thank you for taking the time to share your comments about Wright Zimmerly. Wright does everything he can to ensure his customers receive an exemplary experience. Thank you!

February 24, 2018

Customer Service Wright Zimmerly provided us with excellent customer service from start to finish. He worked with us to get us in the right car that would suit our pri More

by Cealnm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly, Gary Gabaldon
Feb 26, 2018 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience with Lexus of Albuquerque. Wright and Gary are both "5 star" employees who each have a loyal following of customers for the same reasons you expressed. Thank you!

January 23, 2018

Exceptional service! Wright goes above and beyond! Very attentive to any questions or concerns. Excellent car buying experience! Great communication throughout the whole More

by rsanchez85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Jan 25, 2018 -

Lexus of Albuquerque responded

Thanks for sharing your Lexus of Albuquerque buying experience and specifically your experience working with Wright Zimmerly. He has a long list of loyal customers who feel just as you do. Thank you!

January 03, 2018

How many ways can you say outstanding? I can’t say enough good things about Wright and his professionalism in helping to find the perfect pre-owned vehicle for me! He really went out of hi More

by Dogmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Jan 03, 2018 -

Lexus of Albuquerque responded

Thank you for the accolades and taking the time to share your experience with Lexus of Albuquerque and specifically Wright Zimmerly. Your review sounds like a broke record when it comes to Wright as he has a long list of customers who feel just as you do. Thank you!

December 21, 2017

Most enjoyable vehicle buying experience. In over 50 years of purchasing vehicles this was by far the least distressing experience I have encountered. From start to completion everyone was pl More

by why?2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Perry, Wright Zimmerly, Shane Crabtree
December 21, 2017

Kassandra was excellent. Great overall experience. Kassandra made the buying experience easy and enjoyable. The staff at Lexus of Albuquerque was attentive to my needs. I will likely purchase my next v More

by DukeCity505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Dec 26, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience. We appreciate the feedback and congratulations on your new car!

December 21, 2017

Awesome professional experience By far the BEST car shopping experience I’ve had. No hassle, transparent, honest and hardworking dealership. Gave me a great deal on my trade and work More

by Manny Davila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Dec 26, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Lexus of Albuquerque and specifically Wright Zimmerly. Wright sincerely tries to make sure each and every one of his customers has an experience just as you described so thank you for his recognition.

December 21, 2017

A very pleasant buying experience. I was given the opportunity to drive several different models. Asked many questions about the different models and received very adequate answers in m More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Crabtree, Wright Zimmerly
Dec 26, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your comments. Everyone at Lexus of Albuquerque has a singular goal which is to provide a car buying experience that is atypical. Thank you!

December 21, 2017

Great experience Shane was low stree and low key and not pushy at all. It’s Nice to have a sales person looking out for your best interest More

by Golfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Crabtree
Dec 26, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your purchase experience with Shane Crabtree and Lexus of Albuquerque. Shane genuinely wants his customers to feel like a guest in his home which is why he has a loyal following of customers. Thank you!

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