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Lexus of Albuquerque
Albuquerque, NM
866 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 866 reviews
March 30, 2019
Wonderful experience! Wright was by far the best! He was very personable and really cared about what we were needing. Wright worked hard to get us exactly what we wanted/ne Wright was by far the best! He was very personable and really cared about what we were needing. Wright worked hard to get us exactly what we wanted/needed in our purchase! We were in, out and on our way! I definitely recommend him and I look forward to doing more business with him and Lexus of Albuquerque! More
by angieletty
Employees Worked With
Wright Zimmerly
March 25, 2019
Best customer service/dealership I have ever been to. I have bought a lot of cars from a lot of dealerships but, I have never had such an awesome experience as this one. They have a customer for life. Kas I have bought a lot of cars from a lot of dealerships but, I have never had such an awesome experience as this one. They have a customer for life. Kassandra felt like family and went above and beyond. I want to thank her from the bottom of my heart. Zack from finance did the same he fought for me and got me a deal I did not think was possible. Thank you Lexus of Albuquerque! I we always do business with Lexus of Albuquerque! More
by jjromero
Employees Worked With
Zack from Finance , Kassandra Muldez
February 21, 2019
Amazing Experience These guys know customer service. I have never had a better experience with a car dealership. I bought my car the other day, and experienced a small i These guys know customer service. I have never had a better experience with a car dealership. I bought my car the other day, and experienced a small issue with the seat belt. They immediately let us know it was covered under the warranty we purchased, and got us in first thing. No wait! The staff was extremely nice and had great humor. I will always be coming to them for my future car needs, and I highly recommend you do too! More
by Smedlock94
Employees Worked With
Kassandra Muldez
January 09, 2019
Kassandra made the experience stress free and is AMAZING! We have purchased one vehicle and leased two vehicles with Kassandra Muldez at Lexus of Albuquerque and each time have had an excellent experience wit We have purchased one vehicle and leased two vehicles with Kassandra Muldez at Lexus of Albuquerque and each time have had an excellent experience with Kassandra Muldez. Kassandra is very knowledgeable about the various models. She is extremely helpful, honest, caring and attentive to the customers needs. Kassandra provides the BEST CUSTOMER SERVICE and always goes over and above to make sure the process is a positive experience. She really cares about her customers. We would highly recommend Kassandra to anyone who is considering purchasing or leasing a Lexus and any other vehicle. More
by Parker04
Employees Worked With
Dana Perry, Kassandra Muldez
December 31, 2018
Great Team from bottom to the top! Kassadra & Wright great!! We had a great experience with everyone we worked with. This is our second Lexus purchase and we will refer people to Lexus of Albuquerque. Kassandr We had a great experience with everyone we worked with. This is our second Lexus purchase and we will refer people to Lexus of Albuquerque. Kassandra and Wright were great to work with. The team altogether from sales manager to the service/parts department have great comeraderie! It truly shows V. Moreno More
by V. Moreno
Employees Worked With
Mark, Dana, Jacob, and Andrew & Marcos in parts/service. , Kassandra Muldez, Wright Zimmerly, Daniel Perez
December 20, 2018
Best customer service I have been a long time customer of Lexus of Albuquerque. In the time I have been a customer I have worked with a number of sales associates. But one I have been a long time customer of Lexus of Albuquerque. In the time I have been a customer I have worked with a number of sales associates. But one stood out from the rest. That individual is Kassandra Muldez. She showed the best customer service I have ever experienced. She was extremely helpful and attentive she got the car I exactly asked with no questions asked. Anytime I have anyone looking to buy a car or in particular a Lexus I will always have them ask for Kassandra. More
by Kym123
Employees Worked With
Kassandra Muldez
December 19, 2018
Kassandra is caring and compassionate I have now bought two vehicles from Kassandra. She has been great with both transactions and follow up after the sale. She is extremely knowledgeable I have now bought two vehicles from Kassandra. She has been great with both transactions and follow up after the sale. She is extremely knowledgeable about the various models that Lexus offers. She was able to recommend a vehicle that is was not considering and did purchase. I have been extremely happy with her recommendation. I would highly recommend Kassandra to anyone who is considering purchasing a Lexus and any other vehicle. More
by rapplebydo
Employees Worked With
Kassandra Muldez
December 13, 2018
Best Car Buying Experience Ever! Not enough can be said about the wonderful experience I had working with Wright. Truly one of thee most nicest guys out there. With me working and goi Not enough can be said about the wonderful experience I had working with Wright. Truly one of thee most nicest guys out there. With me working and going to school I did not want to overextend myself financially. Wright was very conscientious of that and made accommodations to stick with in my budget. You can tell that Wright clearly enjoys his job and wants to see his customers happy. Often buying cars can be very frustrating for many reasons. Not once did I feel pressured and I always felt as if I was truly valued as a customer Wright was quite knowledgeable about the feature of the car especially the safety features. He made what is often such a dreadful, high anxiety situation full of pressure into a pleasurably experience where I was absolutely happy with my selection. I would highly recommend Wright to anyone looking to buy a car, you won’t be disappointed! More
by KatO4
Employees Worked With
Wright Zimmerly
December 07, 2018
Kassandra is the best sales person. Kassandra Muldez was extremely helpful, knowledgeable, and friendly. Her knowledge of the RX350 is amazing. I also worked with Jacob Marez for instr Kassandra Muldez was extremely helpful, knowledgeable, and friendly. Her knowledge of the RX350 is amazing. I also worked with Jacob Marez for instruction of to use all of the bells and whistles. Very helpful. Rob Jordan, my service representative, is also very good. More
by JP42
Employees Worked With
Kassandra Muldez, Rob Jordan
November 25, 2018
Wright does it right! Most people know that Lexus makes a great product but it is the people that make the dealership and the whole car buying process a memorable one. Wrig Most people know that Lexus makes a great product but it is the people that make the dealership and the whole car buying process a memorable one. Wright is the consummate professional. He responded to all questions and inquiries in a very timely manner. My wife thought he was great and so did my sister-in-law who joined us on our new car venture. Thank you Wright, this is now the 4th Lexus in our extended family! More
by Ken&Katharine
Employees Worked With
Wright Zimmerly
