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Lexus of Albuquerque

Albuquerque, NM

4.8
865 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 865 reviews

October 17, 2024

I took my newly bought 2019 Lexus RX350 in to be serviced for the first time to Lexus of Albuquerque. This vehicle had had all of its maintenance done through Lexus of Albuquerque prior to my buying it. This More

by threelomas3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Oct 19, 2024 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

October 17, 2024

Having to do this rating several times coz you don’t trust your link with customers. It makes me not want to follow up!!! More

by Tppino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hare
Oct 23, 2024 -

Lexus of Albuquerque responded

Tppino, Thank you for taking the time to leave us a review. Your feedback is valuable to us, and we will use it to improve our processes to ensure that future visits will meet all your expectations. Mont Porter General Manager rporter@Group1auto.com

October 15, 2024

Always great customer service and a friendly group of people. Love that they are open until 5 pm on Saturdays ! More

by Diane Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, Wright Zimmerly
Oct 18, 2024 -

Lexus of Albuquerque responded

Hi Diane, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2024

I am very happy to have such a professional, knowledgeable, and courteous team behind me with my car. I was treated with the upmost courtesy today. Thank you. More

by is
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 17, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 13, 2024

Good customer service. The team was so nice and helpful and was able to get me on the schedule asap and fix what was needed on my car. More

by alexandriamedina39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Oct 18, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!

October 12, 2024

Very comfortable environment. The staff is friendly. Everyone is knowledgeable of their position. Very trustworthy. More

by sharon.delao1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Oct 15, 2024 -

Lexus of Albuquerque responded

Hi Sharon, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 12, 2024

It is an excellent dealership. The employees are very nice and very helpful. I would recommend this dealership every day. More

by rezeanyim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon, Robert Estrada, Rob Jordan, Daniel Perez
Oct 15, 2024 -

Lexus of Albuquerque responded

Hi, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2024

It's always a pleasant visit at Lexus of Albuquerque the employees are very nice and very knowledgeable More

by Annalkeel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Oct 15, 2024 -

Lexus of Albuquerque responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 12, 2024

Service as requested. Work done on time. Daniel very professional and helpful as usual. Thanks More

by bdegravelles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Oct 15, 2024 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Thank you, and have a fantastic day!

October 11, 2024

Wonderful service and staff. Very grateful for the service received. We continue to have a working relationship company. More

by R78gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Oct 13, 2024 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Please let us know if there is anything else we can do for you; we are more than happy to help!

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