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Lexus of Albuquerque

Albuquerque, NM

4.8
868 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 868 reviews

June 07, 2023

I experienced efficient and friendly service from the time of check in until the time of check out. More

by Leanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Dalen
Jun 10, 2023 -

Lexus of Albuquerque responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 05, 2023

Lexus of Albuquerque gives prompt, courteous and overall great service, the do a great job of recapping your service visit. More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jun 07, 2023 -

Lexus of Albuquerque responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 05, 2023

Friendly staff. Waiting area not as nice as the one in Glendale CA. No fruit, soda, snack provided. More

by agtuazon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jun 10, 2023 -

Lexus of Albuquerque responded

Hi Agtuazon, we are very happy to have provided you with such a positive experience!

June 05, 2023

Great service from dealership and advisor Jaime Burundi. I would recommend him to other Lexus owners. More

by Mannyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
Jun 08, 2023 -

Lexus of Albuquerque responded

Thank you for your kind words for our staff, we appreciate it!

June 02, 2023

Lexus Albuquerque is a wonderful dealer. Any time I need to get in for any kind of service I live out of town and they are always easy to get me in when I need to get it while I’m in town ve More

by madrid_corina_f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 07, 2023 -

Lexus of Albuquerque responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 02, 2023

Very easy to schedule service appointments and outstanding customer service from Jaime Berunda! Very pleased with everything. More

by marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Berunda, Gary Gabaldon
Jun 07, 2023 -

Lexus of Albuquerque responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 01, 2023

Close to the house. Friendly staff. One two three four five six seven eight nine More

by Shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jun 05, 2023 -

Lexus of Albuquerque responded

Hi Shelly, we are very happy to have provided you with such a positive experience!

June 01, 2023

They take good care of you. Your service tech checks you in when you arrive. Service is completed when promised. More

by mdisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda, Robert Estrada
Jun 05, 2023 -

Lexus of Albuquerque responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

April 14, 2023

Buying a car--whether new or pre-owned--although certainly an exciting experience, can be stressful. Not at Lexus of Albuquerque. Over the years, I have worked with Wright Zimmerly on both endeavo More

by desertsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonia Torcioni, Timea Nadas, Wright Zimmerly
May 02, 2023 -

Lexus of Albuquerque responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 12, 2023 -

Lexus of Albuquerque responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

November 22, 2022

I recently purchased an RX 350 from Chuck Cunningham at Lexus of Albuquerque. The transaction started over the phone because I live in Houston and am moving to Northern New Mexico. Chuck didn’t have what I More

by Jeffspencer28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham
Nov 23, 2022 -

Lexus of Albuquerque responded

Thank you for your thoughtful review, Jeff. We're glad to hear you had such an outstanding experience working with Chuck. We thank you for your business!

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