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Lexus of Albuquerque

Albuquerque, NM

4.8
868 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 868 reviews

June 27, 2023

Customer service was on key! ! We are from out of town and was able to get a loaner in Albuquerque while they worked on my car. Also letting me know what services were not necessa More

by Darby Woods
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jun 29, 2023 -

Lexus of Albuquerque responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 23, 2023

My technician Andrew was wonderful. He was very friendly and kept me up to date on the progress of my vehicle. The dealership was great and got me a loaner very quickly More

by awestbrook1991
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 27, 2023 -

Lexus of Albuquerque responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

Awesome Customer Service one was very helpful and explained everything that I needed to get done on my car More

by Therepo1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 24, 2023 -

Lexus of Albuquerque responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 20, 2023

Service rep is great very friendly staff will definitely always bring our car back appreciate the loaner car More

by Tlopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jun 23, 2023 -

Lexus of Albuquerque responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

June 18, 2023

I have been with Lexus of Albuquerque forever and have been very happy with their services. Today, my service manager Danny Perez, assisted me wit a last minute request. I was in a real bind and he went More

by Zoeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jun 20, 2023 -

Lexus of Albuquerque responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2023

Acceptable service and pleasant people. Making appt. with telephone assistant was difficult. She was dumb. More

by sreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 20, 2023 -

Lexus of Albuquerque responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 15, 2023

Always exceptional service and clarity about next steps needed to keep my car operating efficiently. More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Jun 19, 2023 -

Lexus of Albuquerque responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 14, 2023

Andrew Padilla is always amazing! ! Very customer focused and helpful. He shows genuine care for his customer set. More

by mitaslove24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Padilla
Jun 16, 2023 -

Lexus of Albuquerque responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

June 13, 2023

everyone was so kind and generous ever since i got there, i was greeted with smiles and amazing people. Frank and Wright were very kind and helpful with everything. They made me feel informed and let me tell More

by kat de santiago
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Jun 16, 2023 -

Lexus of Albuquerque responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Lexus of Albuquerque

June 07, 2023

Always a great experience at Lexus of Albuquerque! My service advisor Juan is amazing! Wouldn’t go anywhere else for my car services More

by Yeiryruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Jun 10, 2023 -

Lexus of Albuquerque responded

Thank you for your kind words for our staff, we appreciate it!

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