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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
868 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 868 reviews

July 07, 2023

I would not take my Lexus for service anywhere else. They are always accommodating on scheduling and communication about my vehicle. More

by amywalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Daniel Perez
Report | Print
Aug 08, 2023 -

Lexus of Albuquerque responded

Thank you for the kind words! Lexus of Albuquerque appreciates your business and looks forward to your next visit. Thank you for your Five Star review and your recommendation!

July 06, 2023

Juan is the best He takes care business. Don’t lose that guy you’ll lose customers More

by Sergilla42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jul 28, 2023 -

Lexus of Albuquerque responded

We're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque.

July 03, 2023

Brought my car in for an oil change and found it to be welcoming and friendly. Good service and customer service. More

by jmramos730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jul 06, 2023 -

Lexus of Albuquerque responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 02, 2023

Great customer service from Tony. Traded in my car for one on your lot, very smooth. More

by Tammym124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Ramat
Report | Print
Jul 04, 2023 -

Lexus of Albuquerque responded

Thank you for your kind words for Tony and congratulations on your new vehicle!

July 02, 2023

Matt was very professional and friendly. He kept me informed both by text and in person on the status and recommendations for my vehicle. Very pleased with the service and quality of work. More

by Norma
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jul 04, 2023 -

Lexus of Albuquerque responded

Thank you for your kind words for Matt, we appreciate it!

July 02, 2023

Great service - updates and quotes fast. Our service manager Andrew did a great job. Highly recommend More

by Walt
Workmanship
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jul 04, 2023 -

Lexus of Albuquerque responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2023

They were very kind and efficient and professional. Thank you for my new vehicle I appreciate you all. More

by j.blais86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Montoya
Report | Print
Jul 04, 2023 -

Lexus of Albuquerque responded

Thank you for your kind words for our staff, we appreciate it!

July 01, 2023

Thank you for all the hard work and making the deal happen! You worked hard and I was a happy customer at the end! Have a great month! More

by j.blais86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Montoya
Report | Print
Jul 04, 2023 -

Lexus of Albuquerque responded

We are very happy to hear that our team treated you well and was able to help you with your shopping experience!

June 28, 2023

Always a great experience and they explain any issues with your vehicle and listen to your concerns More

by TEE505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Dalen
Report | Print
Jul 13, 2023 -

Lexus of Albuquerque responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 28, 2023

I took my vehicle in for an oil change and tire rotation and they did a fast and great job. Thank you Andrew. More

by erikaanahai
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Padilla, Kassandra Muldez
Report | Print
Jul 13, 2023 -

Lexus of Albuquerque responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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