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Lexus of Albuquerque

Albuquerque, NM

4.8
868 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 868 reviews

July 15, 2023

Noticed very low tire pressure on a Saturday morning. I called the dealership and they said to bring it eight over. They took care of everything within an hour. Very happy with their flexibility and th More

by bdaramd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Padilla
Jul 19, 2023 -

Lexus of Albuquerque responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 14, 2023

Always receive good service. My car is in great condition. Have no problem getting scheduled. More

by marvingallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Jul 19, 2023 -

Lexus of Albuquerque responded

Thank you for being our customer, we appreciate your kind words!

July 14, 2023

Best car dealer with service and sales people who have such a positive attitude to satisfy customers. More

by pmargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon , Daniel Perez
Jul 19, 2023 -

Lexus of Albuquerque responded

Thank you for being our customer, we appreciate your kind words!

July 14, 2023

The dealership is honest and my Service advisor Robert Estrada is great. He takes pride with meeting customer needs. I plan to purchase my next auto from this dealership related to the service departme More

by alanrn22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Jul 19, 2023 -

Lexus of Albuquerque responded

Thank you for your kind words about Robert! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!

July 13, 2023

Robert Estrada is my service advisor and he does a great job. He’s always looking out for me and my car. What more can I ask More

by RickNorth50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Aug 14, 2023 -

Lexus of Albuquerque responded

We are very pleased to hear that Robert Estrada was able to provide you with a great service experience. Thank you for your Five Star review and we look forward to the opportunity to assist you again in the future!

July 13, 2023

My car service was great! Andrew was awesome! He went above and beyond to help me and explained to me everything that was going to be done and my different options! When I get More

by vivianu2000
Recommend Dealer
Yes
Employees Worked With
Andrew Padilla
Aug 15, 2023 -

Lexus of Albuquerque responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Andrew Padilla went beyond to help meet your expectations. Lexus of Albuquerque appreciates your business and we look forward to the opportunity to assist you again in the future.

July 10, 2023

It is always so warming when you walk into Lexus and you’re greeted by so many wonderful employees! I have to give credit where credit is due. Thank you so much to service manger Pete and Brandon and th More

by chrissievigil.47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Ponce
Aug 07, 2023 -

Lexus of Albuquerque responded

Thank you so very much for your kind words! We are thrilled to hear that you are pleased with the service provided by Pete, Brandon, and Gabe. It will always be our pleasure to service your car. Know that we value your business and thank you for your Five-Star review. Lexus of Albuquerque will look forward to providing you with exceptional service in the future.

July 08, 2023

I was able to get in to get an oil change on short notice and I was told it would take approximately an hour and it only took about 45 minutes. I was very pleased with my service. More

by wjaramillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Aug 07, 2023 -

Lexus of Albuquerque responded

We are pleased to provide convenient and professional service when it is time to service your vehicle. Thank you for your business and your Five Star review. Lexus of Albuquerque looks forward to the pleasure of assisting you again.

July 08, 2023

Prompt service. Took very little time to get appointment. Once in shop , repair was done quickly. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Padilla
Jul 29, 2023 -

Lexus of Albuquerque responded

We are glad we could help!

July 07, 2023

The service is professional and the customer service is very good. They are prompt and courteous. More

by JoAnn.Salome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon, Robert Estrada, Rob Jordan, Daniel Perez
Jul 29, 2023 -

Lexus of Albuquerque responded

We are glad we could help!

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