Lexus of Albuquerque

Lexus of Albuquerque’s Customer Service by our Service Manager, Mr. Robert Estrada, remains excellent. However, we have noticed in a significant decline in the vehicle inventory of new Lexus cars & SUV’s Manager, Mr. Robert Estrada, remains excellent. However, we have noticed in a significant decline in the vehicle inventory of new Lexus cars & SUV’s & what seems to be an increase in the sale of used vehicles. Since Lexus of Albuquerque was taken over by a Corporation in Houston, TX, this dealership is not the same as it was when Tom Bohlman was the owner or part of owner! More

Excellent Service with Danny and Clarissa. I enjoyed the hospitality. Great quality care and vehicle service I enjoyed the hospitality. Great quality care and vehicle service More

I came in for a regular maintenance. My maintenance representative, Juan was very helpful, explaining everything I needed to know. My maintenance representative, Juan was very helpful, explaining everything I needed to know. More

Great staff and very efficient and friendly. Daniel is always attentive to my service needs. Daniel is always attentive to my service needs. More

Kassandra is wonderful, I had some frustrations with service and she made it right thankyou service and she made it right thankyou More

Very trustworthy! Customer service is always top notch. I will purchase my next car from them without doubt! They are part of my family. Customer service is always top notch. I will purchase my next car from them without doubt! They are part of my family. More

Juan, Robert, Pete, and Matt, good job! Well done! Have a nice Lexus Dealership day. Francis Eggert Well done! Have a nice Lexus Dealership day. Francis Eggert More

Daniel provided very professional and helpful service and answered several questions I had about car technology. answered several questions I had about car technology. More

Late. Jacob was not there as I reserved took 5 hours for oil change. Phone response is horrible. Had to call several times to speak to a real person. To t Jacob was not there as I reserved took 5 hours for oil change. Phone response is horrible. Had to call several times to speak to a real person. To top it off Juan left keys in my car that belonged to someone else. Car smelled of oil and my ac does not seem to work as well as it did before. So I may not return. More