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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
871 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 871 reviews

August 21, 2023

Excellent customer service by Jamie he is always excellent - will be coming back to see him More

by blhammo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Boruda
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Aug 26, 2023 -

Lexus of Albuquerque responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 19, 2023

I received excellent customer service by friendly professional staff. There was minimal wait time in getting a loaner vehicle. More

by Daljmz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
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Sep 01, 2023 -

Lexus of Albuquerque responded

We are delighted that you had a pleasant experience with our staff. Thank you for choosing Lexus of Albuquerque! We are eager to serve you again for any of your automotive requirements.

August 19, 2023

My Service Advisor (SA) is always courteous, friendly, & helpful. He teaches me about my car’s capabilities. More

by Btoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
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Aug 26, 2023 -

Lexus of Albuquerque responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing Lexus of Albuquerque! We appreciate your business!

August 18, 2023

Andrew Padilla was very helpful! In fact we made sure that he would be our service advisor on this appointment. More

by dvzlove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Padilla
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Sep 04, 2023 -

Lexus of Albuquerque responded

We are thrilled that Andrew provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 17, 2023

service was prompt, efficient, and personable, led by Jaime in this instance - especially considering the construction. More

by pef@fryelaw.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jaime
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Aug 26, 2023 -

Lexus of Albuquerque responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 16, 2023

Juan he’s very professional and make sure that all my needs are met with my car More

by Dodo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Aug 18, 2023 -

Lexus of Albuquerque responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 15, 2023

Daniel Perez is always professional, courteous and accurate when explaining what my car service cost and time will be. Other people at the dealership are also courteous and out-going when I arrive. More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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Aug 18, 2023 -

Lexus of Albuquerque responded

Hi Vic, we are very happy to have provided you with such a positive experience!

August 12, 2023

The service here at Albuquerque Lexus is of great quality. I brought my car in for a key battery change and noticed that I needed tires. So with no hesitation my car was serviced. I am grateful for t More

by salazar3032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
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Sep 17, 2023 -

Lexus of Albuquerque responded

Thank you for choosing Lexus of Albuquerque! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 11, 2023

My service rep is such a great guy! He’s been my rep for over 10 years. Love my car and love my service rep! More

by ottmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Sep 06, 2023 -

Lexus of Albuquerque responded

Thank you for your loyalty! It will be our pleasure to assist you again with any automotive services you may have in the future. We appreciate your business!

August 11, 2023

Employees are always professional. The work is always done in a timely manner. They always answer any questions I might have. More

by Dennis128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Sep 06, 2023 -

Lexus of Albuquerque responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

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