Lexus of Albuquerque

Dealership was awesome. Wasn't crowded. Everyone seemed happy and friendly. Service department was great. Wasn't crowded. Everyone seemed happy and friendly. Service department was great. More

Staff was polite, efficient and friendly. Explained things in detail and did a great job. Explained things in detail and did a great job. More

The dealership went beyond my expectation to bring me a car that I was wanting to look at. Zach was very personable and easy to work with. He answered every question we had and if he didn’t know the answer car that I was wanting to look at. Zach was very personable and easy to work with. He answered every question we had and if he didn’t know the answer he looked it up. More

I had to wait 2 hours for an oil change. That seems unusually long. The staff was very nice (both service and sales staff). That seems unusually long. The staff was very nice (both service and sales staff). More

The transformation of the Lexus dealership was very impressive! All of the representatives that I had talked to on Monday were very polite and professional! impressive! All of the representatives that I had talked to on Monday were very polite and professional! More

Excellent treatment and feel thrilled about the new Lexus ES hybird Wright worked to find just the right car for me. Kelly has followed up with all my requests. ES hybird Wright worked to find just the right car for me. Kelly has followed up with all my requests. More

Arrived at dealer without an appointment, due to urgently needed auxiliary battery. Pete got me checked in quickly & Brian continued this efficiency, getting my car serviced & battery replaced. Both service needed auxiliary battery. Pete got me checked in quickly & Brian continued this efficiency, getting my car serviced & battery replaced. Both service people were friendly, considerate & professional. Communication was great, keeping me informed the whole time. Pretty short wait for completion of needed service. I appreciate the quick diagnosis & correction of the car’s problem! And the new building is a comfortable & relaxing place to wait. Thanks, Lexus! More

Robert in service is an asset to Lexus. Explained everything in great detail. Very knowledgeable! Explained everything in great detail. Very knowledgeable! More

Outstanding customer service from scheduling to greeting on arrival, careful explanations and meticulous mechanical support . Great snacks too on arrival, careful explanations and meticulous mechanical support . Great snacks too More

Comfortable working environment in sales and especially the service makes owning a Lexus pleasant experience! the service makes owning a Lexus pleasant experience! More