Lexus of Albuquerque
Albuquerque, NM
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Despite the cramped conditions due to new construction, the service team continues to provide services. I am disappointed that I was unable to reserve my preferred type of vehicle as a loaner now. I hope t the service team continues to provide services. I am disappointed that I was unable to reserve my preferred type of vehicle as a loaner now. I hope that is a temporary change. My service provider is Daniel Perez. He is a major consideration for me as I look for my next Lexus and is why I am a Lexus owner. More
Excellent service and communication with the customer. My service representative Jaime takes time to make sure I understand the service. He takes excellent care of the customer throughout the process. My service representative Jaime takes time to make sure I understand the service. He takes excellent care of the customer throughout the process. More
Love this dealership. Do business with them on all departments. Love the customer service and the people who have help me keep my cars on the road. Do business with them on all departments. Love the customer service and the people who have help me keep my cars on the road. More
My service representative was very knowledgeable about my Vehicle and went over recipe step by step witch I Appreciated very much , one of the very best customer service representative I've encountered. Vehicle and went over recipe step by step witch I Appreciated very much , one of the very best customer service representative I've encountered. More
I have always been impressed with Lexus of Albuquerque. I don't like sitting around the service area and they offer valet pick up and drop off of my car. I never have to leave my home. Everyone is friendl I don't like sitting around the service area and they offer valet pick up and drop off of my car. I never have to leave my home. Everyone is friendly and professional. My service advised Jessica is stellar! More
Brian the service advisor and the rest of the Lexus team took extra effort and had a chance to find some other issues with some of the wear and tear... and they fix them! The über pick-up drop off worked took extra effort and had a chance to find some other issues with some of the wear and tear... and they fix them! The über pick-up drop off worked well. When a loaner was needed, that process was seamless. More