Lexus of Albuquerque
Albuquerque, NM
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The dealership is under reconstruction, but despite this the service department continues to deliver. I had the oil changed and had an inspection. My 20 year old car continues to run supremely. the service department continues to deliver. I had the oil changed and had an inspection. My 20 year old car continues to run supremely. More
Daniel is always professional, he explains the service and the cost. I feel like family when I talk to him. I also want to thank the mechanics for their work. I understand because of the construction goin and the cost. I feel like family when I talk to him. I also want to thank the mechanics for their work. I understand because of the construction going on it was a little challenging to get the vehicle out earlier. Looking forward to seeing the new building. Also I would like to recognize the receptionist that greets people, she was very friendly. More
I made a appointment in advance I showed up and the service assistant Matt checked in my vehicle I went in for a oil change and my tire pressure sensor, I waited 3 hours with a appointment and finally service assistant Matt checked in my vehicle I went in for a oil change and my tire pressure sensor, I waited 3 hours with a appointment and finally approached the Matt and asked him what was going on with my vehicle, he looked in to it and he told me another 20 minutes which turned into 45 minutes, just about as long as it would take if the oil change would have been done when I arrived 2 hours and 15 minutes prior… needless to say I’m not to happy with this dealership I took my vehicle there for servicing because I purchased it there… More
Daniel has been a dedicated, efficient, considerate, informative service representative who has looked after our needs for over 10 years. In all the chaos of construction at Lexus in ABQ, he carried a informative service representative who has looked after our needs for over 10 years. In all the chaos of construction at Lexus in ABQ, he carried a constant calm to every need & question.Thank you Daniel for looking after our Lexie & us More
Made an Appointment to get my car serviced at 9:30am. The Mechanic didn’t even start on my car until 4:00pm. No point in having an appointment here. The Mechanic didn’t even start on my car until 4:00pm. No point in having an appointment here. More
The salesman was really helpful and not pushy at all he let us look at our leisure and own time very hospitable offering cold water and sncks throughout our time spent here, which is what Is expected of me let us look at our leisure and own time very hospitable offering cold water and sncks throughout our time spent here, which is what Is expected of me from every dealership unfortunately these types of dealers are hard to find other places. They also were super patient with us during the paperwork side of the house! More
Very professional yet family warmth and genuine care. Daniel take’s really good care of me and my car. Couldn’t ask for better care! Daniel take’s really good care of me and my car. Couldn’t ask for better care! More
I took my car in to the Lexus dealer to be serviced and was very satisfied with the quality of the work performed and the communication between Juan and myself. was very satisfied with the quality of the work performed and the communication between Juan and myself. More