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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,135 Reviews
Call Dealership (800) 748-1951
View Awards

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,135 reviews

August 22, 2024

Awaiting new building. Getting by. Service still trustworthy. Would recommend. Toyota backoffice.com is faulty though. More

by caspirock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Aug 24, 2024 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (575) 489-2300 so we can assist you further.

August 21, 2024

Lexus Of Albuquerque has always provided me with excellent service. Even now with all the construction, my car is serviced efficiently and accurately. More

by Therese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda and Martin, Robert Estrada
Report | Print
Aug 24, 2024 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2024

They had my service done under two hours. That was a good experience. Brian was very professional and helpful.! More

by pam.russell9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Aug 24, 2024 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. We are always more than happy to assist you if anything else comes up. Take care!

August 20, 2024

First service was as smooth as possible. This is my first Lexus and quite satisfied thus far! More

by ajhidalgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Aug 24, 2024 -

Lexus of Albuquerque responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

August 19, 2024

Very customer friendly place always makes me feel welcome. Chris is a very great sales guy and always tries he’s best to help. More

by Espi79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Montoya
Report | Print
Aug 23, 2024 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! If you have any further questions, please give us a call. We're always happy to help!

August 18, 2024

Very efficient. Told what would happened and that is what they did. Excellent service was given. More

by mardenburt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Aug 19, 2024 -

Lexus of Albuquerque responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 18, 2024

Courteous and takes the time to explain the work done. Ensures my issues or concerns are addressed. The orher staff members are also helpful. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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Aug 23, 2024 -

Lexus of Albuquerque responded

Hi Paul, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 17, 2024

Jaime is the best! We always know he looks out for us. We can count on him for honest assessments and advice for our car and we love working with him. The techs are rel More

by Ashley K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime!
Report | Print
Aug 19, 2024 -

Lexus of Albuquerque responded

Hi Ashley, thank you for taking the time to leave a review for us at Lexus of Albuquerque. We're happy we could meet your expectations! Until the next time we meet, take care!

August 15, 2024

Despite extensive and heavy construction limiting the dealerships ability to function, they still are precise and timely with delivery and show excellent communication. More

by jdkemmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hare
Report | Print
Aug 17, 2024 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2024

Great service! Never have issues with the service department. Jaime is always helpful and very professional. More

by Vrdilley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Aug 16, 2024 -

Lexus of Albuquerque responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Please let us know if there is anything else we can do for you; we are more than happy to help!

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