Lexus of Albuquerque

Great costumer service the guy Andrew who helped me out kept me updated an got me in an out kept me updated an got me in an out More

The communication and information about the service issues of our automobile and cost to remedy the issues was extremely unprofessionly relayed to us. Outling the issues, costs, and what is included issues of our automobile and cost to remedy the issues was extremely unprofessionly relayed to us. Outling the issues, costs, and what is included in the service options would go a long way to instill confidence and trust in the dealership. More

Making my appointment was super easy and at the time that workes best for me. The service was great!! and my vehicle was done in a very reasonable time that workes best for me. The service was great!! and my vehicle was done in a very reasonable time More

I’m giving a four star rating strictly based on the service technician. Matt was very sweet and helpful. I’m super disappointed with the actual mechanics who worked on my vehicle. They did a great job service technician. Matt was very sweet and helpful. I’m super disappointed with the actual mechanics who worked on my vehicle. They did a great job but part of the reason I made such an early appointment was so I could get my car back early. Instead, I received a review of the issue and what needed to be fixed by 8:20 am, and after having reached out to my service representative at 1:00 pm, was told the mechanics had been working on other vehicles and hadn’t fixed mine yet. I was one of the first to have dropped my car off and it wasn’t ready until nearly 3:00pm. This happens every time I take my car for service at Lexus of Albuquerque. It’s very frustrating. Makes me feel like other customers are more important than I am. More

Ever since Pete took us under his wing we have had the best service ever! Thank you Pete! He's the best! best service ever! Thank you Pete! He's the best! More

Helpful guides around new building construction. Useful information for service decisions. Pleasant staff in office and the service coordinator, Matt Dalen. Useful information for service decisions. Pleasant staff in office and the service coordinator, Matt Dalen. More

I always have a great experience at the Lexus of Albuquerque dealership. The staff is very professional and took good care of my needs especially my regular point of contact, Robert Estrada. I would Albuquerque dealership. The staff is very professional and took good care of my needs especially my regular point of contact, Robert Estrada. I would recommend him any day More

This is an excellent dealer. Their service department does a completely thorough inspection of the vehicle, and they can make any needed repairs. 5+ stars rating! Their service department does a completely thorough inspection of the vehicle, and they can make any needed repairs. 5+ stars rating! More

Lexus Albuquerque is good take care of u High recommended to all of you. ! Thank you for your good service! recommended to all of you. ! Thank you for your good service! More

Since the passing of Rob Jordan, Mr. Dalen has supplied me with excellent recommendations and subsequent excellent care of my car. Dalen has supplied me with excellent recommendations and subsequent excellent care of my car. More