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Lexus of Albuquerque

Albuquerque, NM

4.8
1,025 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,025 reviews

February 12, 2025

Frank is the man! Great services. He provided excellent service and kept me informed every step of the way. Thanks to him, I got my dream car! Communication was seamle More

by Tenzin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Valencia
Feb 17, 2025 -

Lexus of Albuquerque responded

Hi, we appreciate your positive review about your experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2025

Very pleasant waiting area. Helpful and friendly staff. Juan was courteous and took care of my service issue competently and quickly. More

by NpAbq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Feb 14, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2025

Good mechanucal srvice. Nice upgrades to the building. . It took a very long time for a basic oil change. I had someone folliw me, so I wouldn't have wait there. Finally wen More

by Debra Maese
Recommend Dealer
Yes
Employees Worked With
I was told that Rob Jordan passed away. If correct, you should remove his name
Feb 12, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (575) 489-2300.

February 08, 2025

Wonderful and welcoming and very efficient from all personnel that I was in contact with with and especially Matt More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 12, 2025 -

Lexus of Albuquerque responded

Hello, thank you for your kind review; we are happy to pass along your comments to Matt here at Lexus of Albuquerque! We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2025

Professional, courteous, quick service very attentive to details . Everyone greeted me with a welcome smile More

by Debilynchad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Feb 12, 2025 -

Lexus of Albuquerque responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 07, 2025

prompt no hassle service. as expected, no surprises. usually wary of dealerships. would recommend for service. More

by jppn6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica / service dept.
Feb 12, 2025 -

Lexus of Albuquerque responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 07, 2025

Excellent service from Robert, helpful and courteous. Explains in detail what service is required and assisted with warranty information. More

by vtosh13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 12, 2025 -

Lexus of Albuquerque responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 07, 2025

I am always treated well by this dealership in Albuquerque. I had a battery failure emergency, and they took care of me very efficiently to fix the problem. More

by Wcfienn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Keck
Feb 12, 2025 -

Lexus of Albuquerque responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 07, 2025

Great service, gives you an inspection report of any other issues needing attention, awesome waiting room More

by lynda.mae22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Feb 12, 2025 -

Lexus of Albuquerque responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 06, 2025

Best service I ever had at dealership. Would recommend to my friends and family, will buy my next car at Lexus of Albuquerque More

by Tinohuertaz58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Cantu
Feb 10, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

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