Lexus of Albuquerque
Albuquerque, NM
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Customer waiting area is comfortable, beautiful and a relaxing space. Staff were friendly and willing to answer any questions. The drop off area was fantastic garage door opened drove in and I was gree relaxing space. Staff were friendly and willing to answer any questions. The drop off area was fantastic garage door opened drove in and I was greeted instantly. Beautiful new building looking forward to getting my car serviced again. More
Service visit on December 18. Easy to schedule online, and the service was, as usual, prompt and professional. xxxxxxto Service Advisor Juan C. Easy to schedule online, and the service was, as usual, prompt and professional. xxxxxxto Service Advisor Juan C. More
I had a good experience with this dealership. They were knowledgeable and polite. I would recommend them if you’re looking to buy a car. They were knowledgeable and polite. I would recommend them if you’re looking to buy a car. More
The experience at this dealership was disappointing. Service fell below expectations, with poor communication and an overall lack of professionalism. This was especially frustrating given that a previou Service fell below expectations, with poor communication and an overall lack of professionalism. This was especially frustrating given that a previous visit was positive and handled correctly, making this visit even more disappointing. This experience is the opposite of the professional and high-quality interactions at other Lexus dealerships. Customers deserve to feel valued, but that was not the case during this most recent interaction. More
Took car in check engine light on and was resolved within a few hours. No cost to me and Jaime in service was excellent to explaining everything. a few hours. No cost to me and Jaime in service was excellent to explaining everything. More
Their service is excellent. Estimates and recommended repairs are fair and objective. All aspects of bringing in my car for service are excellent. Estimates and recommended repairs are fair and objective. All aspects of bringing in my car for service are excellent. More