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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
871 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 871 reviews

December 08, 2023

Juan is a great service rep. He does a great job getting our car serviced properly. Everyone at this dealership is polite and friendly. More

by rhberch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Dec 12, 2023 -

Lexus of Albuquerque responded

We agree with you, Juan is an excellent service representative, ensuring your car gets the proper attention and care it needs. Having a polite and friendly team can enhance the overall experience. We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Due to traffic I was late for my appointment any they were still happy to help me. The service was fast and friendly. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
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Dec 08, 2023 -

Lexus of Albuquerque responded

We are thrilled to hear that you had a fast and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Sam Cheri was awesome to work with! Great car he said us! We will be back. More

by Dan T
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Cheri
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Dec 09, 2023 -

Lexus of Albuquerque responded

Congratulations on your new vehicle! We are thrilled that Sam provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 07, 2023

Great customer service, wonderful communication skills and friendly employee’s. Attentive to the customers needs. More

by Shari-l-ramsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
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Dec 08, 2023 -

Lexus of Albuquerque responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

With construction at dealership, extra efforts are made to provide service. Friendliness and courtesy are always key. More

by hbpadilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime B
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Dec 06, 2023 -

Lexus of Albuquerque responded

It's wonderful to know that despite the construction at Lexus of Albuquerque, we're going above and beyond to ensure top-notch service. Friendliness and courtesy can truly make a difference in any situation, especially when it comes to customer service. Thank you for your business!

December 04, 2023

Always willing to help the customer with any problems. Will present me with what needs to be done, how much time would be involved and how much it would cost. More

by Nainaihsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Robert Estrada
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Dec 06, 2023 -

Lexus of Albuquerque responded

We are thrilled to hear that you had an informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Staff is very courteous and professional. They always do their best to provide excellent service. More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
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Dec 06, 2023 -

Lexus of Albuquerque responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Jaime does everything possible to keep his customer satisfied he's such a caring service provider More

by Kieselpb@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Dec 06, 2023 -

Lexus of Albuquerque responded

It's fantastic to hear that you had a great experience and that Jaime provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Best car buying experience ever. From sales to finance Great people to work with. Everything was easy with pressure More

by dochsl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Paquet
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Dec 06, 2023 -

Lexus of Albuquerque responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Even under construction, the service department is working really hard to make my visit convenient and pleasant. Thank you. More

by VPineda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Dec 02, 2023 -

Lexus of Albuquerque responded

We are thrilled to hear that you had a convenient and pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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