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Lexus of Albuquerque

Albuquerque, NM

4.8
871 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 871 reviews

February 05, 2024

Great people to work with and no pressure on sales or extras. Also up front on the details of the vehicle. More

by voice1k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 09, 2024 -

Lexus of Albuquerque responded

We're thrilled to hear that you had a positive experience working with the team at the dealership and that you appreciated the transparent and pressure-free approach. We value your business and are here to assist you with anything you may need in the future. Thank you for choosing us, and we look forward to serving you again!

February 05, 2024

Lexus employees were very professional and cordial. It is always a pleasure to service my Lexus there. More

by ??
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Feb 09, 2024 -

Lexus of Albuquerque responded

We're delighted to hear that your experience at Lexus of Albuquerque was positive! Thank you for taking the time to share your feedback about the professional and cordial service you received. We appreciate your business and look forward to serving you again in the future!

February 03, 2024

Early appt, employee was efficient. Prompt and courteous at all times. Positive employees. checking out was quick. More

by Awaatsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Feb 08, 2024 -

Lexus of Albuquerque responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 02, 2024

I was impressed with the individual attention I received. Eric listened to what I was looking for and showed me vehicles that met my interests. More

by williams_joel_d
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 08, 2024 -

Lexus of Albuquerque responded

We're glad to hear that Eric provided you with individual attention and listened to your needs, helping you find vehicles that matched your interests. Customer satisfaction is our priority, and we appreciate your positive feedback. Thank you for choosing our dealership!

February 02, 2024

Great service. I was able to schedule service quickly. Professional and experienced Completion of service was timely More

by Je
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Feb 04, 2024 -

Lexus of Albuquerque responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 01, 2024

While you are under construction, you’ve still managed to handle things perfectly, as you always have More

by Skdanto
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATT, Rob Jordan
February 01, 2024

Good customer service. I’m happy with my new/used vehicle. I’ll recommend to friends More

by vida_ann10
Recommend Dealer
Yes
Employees Worked With
Mike Torres
Feb 02, 2024 -

Lexus of Albuquerque responded

Congratulations on your new vehicle! We are thrilled to have provided you with a good sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 31, 2024

They always provide fast friendly service. They always take real good care of my vehicle. More

by Lucerosimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Feb 01, 2024 -

Lexus of Albuquerque responded

We appreciate your feedback! It's great to hear that you consistently receive fast, friendly service and that your vehicle is well taken care of. Thank you for choosing us!

January 31, 2024

The employees at Lexus of Albuquerque are very professional. Easy going considerate and very caring! More

by parchuleta333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Feb 02, 2024 -

Lexus of Albuquerque responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

January 30, 2024

Professional, courteous. Offered options while my car was being serviced. Choice of loaner, Uber or food truck lunch. This was greatly appreciated as I drive 2 hours for ser More

by aschanefelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Feb 01, 2024 -

Lexus of Albuquerque responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

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