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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,030 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,030 reviews

August 10, 2024

Outstanding, I’ve known the service advisor a long time. He is exceptional. Very transparent about my vehicles needs and the costs associated with them. More

by John_j21153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Aug 11, 2024 -

Lexus of Albuquerque responded

Hello, we appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 09, 2024

Robert Estrada is a caring and knowledgeable service writer. I've worked with him for several years and my experience has always been great! For that alone I would highly recommend Lexus of Albuquerque! More

by Reggie Gallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Aug 10, 2024 -

Lexus of Albuquerque responded

Hello Reggie, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Thanks for the recommendation, and have an amazing day!

August 09, 2024

Service went well. Received a complete list of items checked. Service advisor was very helpful More

by javylopez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon
Report | Print
Aug 11, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2024

Excellent service and customer service. Juan was wonderful and efficient.Made sure we were taking care of. More

by glendamontoya12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon, Robert Estrada, Rob Jordan, Daniel Perez
Report | Print
Aug 11, 2024 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 07, 2024

Kelly and Jacob were very attentive to my needs. Very professional and helpful. Made the process very easy. More

by Herreralj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Medina and Jacob Marez both 5 star rating
Report | Print
Aug 09, 2024 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 06, 2024

Amazing service! First class professionalism. Chuck, is an incredible sales professional who has customer service in mind. Thank You! More

by Rey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham
Report | Print
Aug 07, 2024 -

Lexus of Albuquerque responded

Hi Rey, we are very happy Chuck could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2024

The service and attention to detail is always wonderful. From the time Shirley greets me with pleasant smile upon arrival, until I leave, customer comfort is at the top of the agenda. More

by djrobertluke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxx
Report | Print
Aug 09, 2024 -

Lexus of Albuquerque responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2024

Easy to make and appointment. Everyone was efficient and professional, as well as courteous. Excellent service. Happy overall. More

by Lonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Bob Brutyn
Report | Print
Aug 04, 2024 -

Lexus of Albuquerque responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 01, 2024

The experience we had at Lexus of Albuquerque was very pleasurable. We appreciate the Service department’s diagnostic expertise. More

by Jhargrave10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service Department
Report | Print
Aug 02, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2024

Daniel Perez my consultant gave good customer service. I was kept informed on cost and when my car would be ready. More

by Valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Aug 02, 2024 -

Lexus of Albuquerque responded

Hi Valerie, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Feel free to reach out to us if you need anything. Have a wonderful day.

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