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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,030 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,030 reviews

August 18, 2024

Very efficient. Told what would happened and that is what they did. Excellent service was given. More

by mardenburt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Aug 19, 2024 -

Lexus of Albuquerque responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 18, 2024

Courteous and takes the time to explain the work done. Ensures my issues or concerns are addressed. The orher staff members are also helpful. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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Aug 23, 2024 -

Lexus of Albuquerque responded

Hi Paul, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 17, 2024

Jaime is the best! We always know he looks out for us. We can count on him for honest assessments and advice for our car and we love working with him. The techs are rel More

by Ashley K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime!
Report | Print
Aug 19, 2024 -

Lexus of Albuquerque responded

Hi Ashley, thank you for taking the time to leave a review for us at Lexus of Albuquerque. We're happy we could meet your expectations! Until the next time we meet, take care!

August 15, 2024

Despite extensive and heavy construction limiting the dealerships ability to function, they still are precise and timely with delivery and show excellent communication. More

by jdkemmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hare
Report | Print
Aug 17, 2024 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2024

Jaime Borunda is my service advisor and he certainly listens to all of my concerns. I am lucky to have him. I believe he certainly looks out for me. Thank you Jaime. More

by KJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Paquet, Robert Estrada
Report | Print
Aug 16, 2024 -

Lexus of Albuquerque responded

Hi, we're happy you found Jaime to be so supportive during your experience here at Lexus of Albuquerque. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 14, 2024

Great service! Never have issues with the service department. Jaime is always helpful and very professional. More

by Vrdilley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Aug 16, 2024 -

Lexus of Albuquerque responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 13, 2024

Jamie in the service area is amazing! Every trip for service is a breeze when working with him! He is kind and communicates clearly with all customers. More

by juanitadiane85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Aug 16, 2024 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with Jamie! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 13, 2024

Robert is fantastic and the best representative I could ever have. He takes care of me More

by maloystorage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Aug 16, 2024 -

Lexus of Albuquerque responded

Hi, thanks for your praise and kind comments about Robert. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2024

Matt is very helpful and great to deal with. Keeps me updated on the status while my car is in the shop. More

by TLims@ps23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Dalen
Report | Print
Aug 16, 2024 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 10, 2024

Very happy with everything. and advisor is great. He is very professional and answers all my questions. More

by babs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Aug 12, 2024 -

Lexus of Albuquerque responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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