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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
942 Reviews
Call Dealership (800) 748-1951
View Awards

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 942 reviews

December 27, 2024

Service department is excellent. Very professional staff and smooth customer processes. Waiting area is very comfortable and well stocked with goodies and beverages. More

by steveandrilla
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Dec 29, 2024 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2024

Beautiful. Clean Service on time as planned Robert is very polite and helpful Assistant was very courteous helping with coffee More

by Johnsonpatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
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Dec 25, 2024 -

Lexus of Albuquerque responded

Hello, we're happy you found Robert to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2024

Shirley, the receptionist is always friendly and helpful, as is Juan, my fantastic Service Writer. More

by Debbiewasson1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Report | Print
Dec 26, 2024 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Feel free to reach out to us if you need anything. Have a wonderful day.

December 23, 2024

Lexus of Albuquerque will treat you right and make you feel important and they work Saturdays I have never see another dealer repair my vehicle on a weekend. Great job Lexus of Albuquerque More

by barbaelijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica’s , Daniel Perez
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Dec 26, 2024 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2024

I actually enjoy going for service because the service is always excellent and the waiting accommodations enjoyable. More

by John Mondragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Dec 26, 2024 -

Lexus of Albuquerque responded

Hi John, we are so happy to read such a great review about Lexus of Albuquerque! Until the next time we meet, take care!

December 21, 2024

Great service in a beautiful new building! My service tech, Juan, is excellent! And kept me informed. More

by mcspur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan chavez
Report | Print
Dec 22, 2024 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

The best experience wonderful and friendly workers I love my Lexus I will refer friends and family Thumbs up More

by mjgarcia0209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Daniel Perez
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Dec 22, 2024 -

Lexus of Albuquerque responded

Hi, thank you for taking the time to leave a review for us at Lexus of Albuquerque. We're happy we could meet your expectations! We look forward to your next visit! Take care!

December 19, 2024

Thank you very much. Very helpful and knowledgeable . Very patient and understanding. Made my visit so smooth More

by edwardcanete.052368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Dec 23, 2024 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 19, 2024

Dealership is great as it should be Disappointed about length of time they had my car for diagnosis Car radio was working when car went in and now it is not So now I have to take it back More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Dec 23, 2024 -

Lexus of Albuquerque responded

Hello Chris, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (575) 489-2300 at your earliest convenience to discuss how we can turn your experience into a positive one.

December 18, 2024

Even though they were in the middle of moving to a new building they were very friendly and helpful More

by Jhansche
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Medina
Report | Print
Dec 20, 2024 -

Lexus of Albuquerque responded

Hello Jhansche, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

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