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Lexus of Albuquerque

Albuquerque, NM

4.8
1,129 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,129 reviews

April 15, 2025

Daniel is the best! !!! Very happy with the service, have been doing business with Lexus for the past 25 years More

by f_zamanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Apr 17, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to Daniel here at Lexus of Albuquerque! We are always more than happy to assist you if anything else comes up. Take care!

April 15, 2025

Great customer service! Beautiful and clean new building! I bought my Lexus there and continue going for my services seven years later :) More

by anaarechiga_2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Apr 18, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2025

The remodeled dealership building was nice. Downfall is there is no privacy for any of the service agents or the sales team. More

by Antoinettewade03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Apr 18, 2025 -

Lexus of Albuquerque responded

Hi thank you for taking the time to leave us your honest feedback. If you have any further questions, please don't hesitate to reach out!

April 14, 2025

Lexus of Albuquerque continues to impress! I recently bought a new 2025 RX 350. I requested Mike Torres as my sales consultant, as he had helped me with the purchase of my first Lexus in 2017. More

by Julie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Torres
Apr 15, 2025 -

Lexus of Albuquerque responded

Hi Julie, thank you for your kind review; we are happy to pass your comments to Mike Torres here at Lexus of Albuquerque! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 13, 2025

Big xxxxxxto Jaime Borunda in the service department. He is old school customer service. Takes the BEST care of his customers! More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
Apr 15, 2025 -

Lexus of Albuquerque responded

Hello Jessica, we're happy you found our staff Jaime to be so supportive during your experience here at Lexus of Albuquerque. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 13, 2025

Great service and quick service. Also easy to schedule and reschedule appointments. Good job Lexus. More

by ricardo011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Apr 15, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2025

I was given great service by Branden. He even threw it in the car wash More

by Unknown
Recommend Dealer
Yes
Employees Worked With
Brenden
Apr 14, 2025 -

Lexus of Albuquerque responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2025

Frank was a wonderful salesman. Very genuine and caring about my car buying experience. Daniel in finance was able to get me an amazing deal. He is a true miracle worker. If you n More

by cgomoll1
Recommend Dealer
Yes
Employees Worked With
Frank Valencia
Apr 14, 2025 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff Frank and Daniel to be so supportive during your experience here at Lexus of Albuquerque. Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2025

i cannot say enough great things about Juan Chavez. He has been so very helpful & has gained my trust as a service advisor!! the valet Daniel is always kind & ready to assist me with the loaner & my ca More

by danad333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
juan chavez
Apr 11, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review, we are happy to pass along your comments to Juan here at Lexus of Albuquerque! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2025

I have been servicing my 450H and my 460 for years. Robert Estrada is my servicing person. He always has and still does the best job. He is prompt, knowledgeable and very Professional! He is the r More

by Len
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot salesmanship name
Apr 12, 2025 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. We hope you have a great day!