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Lexus of Albuquerque

Albuquerque, NM

4.8
864 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 864 reviews

November 08, 2024

They are always so professional and kind. You know they will always take care of your needs. Top notch dealership and employees. More

by rockstargroomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime and Juan in the service department and anyone at the customer service area where you get the loaners are all amazing , Mike Torres
Nov 09, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus of Albuquerque!

November 08, 2024

They are very courteous and they do their best to make the experience efficient. Jaime is really on it. More

by kailibutare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Nov 11, 2024 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 07, 2024

While under construction, it is obvious to the casual observer that the staff is working hard to deliver quality service to their clients. More

by djrobertluke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 09, 2024 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2024

Our experience with Lexus throughout the years has always been exceptional…we love Danny he treats us like family. Lexus is blessed to have Danny as a team member!! THANK YOU More

by lvsaavedra1051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Nov 08, 2024 -

Lexus of Albuquerque responded

Hi, we are pleased to have provided you with such a positive experience with Danny! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2024

Everyone has always been nice and courteous during my visits. Happy with my advisors Ruben and Daniel. More

by liz_llamas13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Cantu, Daniel Perez, Mike Torres
Nov 09, 2024 -

Lexus of Albuquerque responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

Our sales associate Fab treated us with respect and kindness, and helped us make our purchase easy and timely. The management staff also treated us extremely well and his name is W Zimmerly - our expe More

by sward8916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
W Zimmerly and sales associate Fab 5 1/2 stars for both of them
Nov 09, 2024 -

Lexus of Albuquerque responded

Hi, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 05, 2024

Under construction but good service! Coffee, snacks and WiFi….. all good . New facility looks good.. More

by ednpatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Nov 09, 2024 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2024

Ive had an rx350 since 2012 and received excellent service at Lexus of Albuquerque everone is professional More

by Cropqueen6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie, Gary Gabaldon
Nov 06, 2024 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2024

I started off looking for a small sports car. After looking online I found the ES 350 model. I absolutely fell in love with it. This is my first time having a "luxury car" and I can't believe wha More

by mintorb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabricio Ugarte
Nov 04, 2024 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2024

Service was attentive, friendly, efficient and responsive to all my questions and concerns. Overall wonderful experience. More

by rj3909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Nov 04, 2024 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!