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Lexus of Albuquerque
Albuquerque, NM
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Kelly Medina helped me from the first phone call until I drove my car home. She identified the features that I wanted on my new RX hybrid and the color I wanted. She picked me up from the train station to t drove my car home. She identified the features that I wanted on my new RX hybrid and the color I wanted. She picked me up from the train station to take me to the dealership. I highly recommend this dealship. More
I bought an old Lexus from a private individual and brought it to Lexus in Albuquerque to check it out as I wanted to go in a long road trip. I was so relieved it checked out perfect! Everyone there brought it to Lexus in Albuquerque to check it out as I wanted to go in a long road trip. I was so relieved it checked out perfect! Everyone there (Juan, Pete, 2 Daniels) was pleasant, friendly, polite, knowledgeable and respectful. I will definitely be getting my Lexus serviced there when needed. More
Had a pleasant experience with salesman/finance/manager they didn’t pressure use to buy and were honest as well as upfront with things. Will have final out come of this dealership on 09/02/24 after there p they didn’t pressure use to buy and were honest as well as upfront with things. Will have final out come of this dealership on 09/02/24 after there promises to use our met, if met I would definitely purchase here again if in the market for another vehicle . More
Jaime was ready for me when I arrived a few minutes early. We discussed the service and got right to business. My wait time was reasonable, and my vehicle was ready within the window we anticipated. Ov early. We discussed the service and got right to business. My wait time was reasonable, and my vehicle was ready within the window we anticipated. Overall, everything was smooth and pleasant. I want to thank Jaime and everyone else in the office for their friendly, professional service. More
Excellent customer service! Matt was attentive and did a follow-up call to see if I had seen the service team notification. Matt was attentive and did a follow-up call to see if I had seen the service team notification. More
Purchasing a new Lexus was a wonderful experience from initial meeting, vehicle delivery, and post delivery service. Frank Valencia and Jacob Marez are knowledgeable, courteous, and very professional. E initial meeting, vehicle delivery, and post delivery service. Frank Valencia and Jacob Marez are knowledgeable, courteous, and very professional. Everyone with whom I came in contact has given excellent service. More
A completely different car shopping experience indeed! My salesman was genuinely interested in what I was looking for, and I never felt pressured. My salesman was genuinely interested in what I was looking for, and I never felt pressured. More
Helped me get my oil change done and listened when I mentioned the brakes were squeaking. Got it fixed within reasonable time. Daniel, my service advisor, was great at letting me know what was needed. mentioned the brakes were squeaking. Got it fixed within reasonable time. Daniel, my service advisor, was great at letting me know what was needed. More