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Lexus of Albuquerque

Albuquerque, NM

4.8
1,029 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,029 reviews

September 06, 2024

Great people to work with. Never had any problems with auto after service. I highly recommend this dealership. More

by harveyc40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Sep 08, 2024 -

Lexus of Albuquerque responded

Hi, we are so happy to read such a great review about Lexus of Albuquerque! We hope to be of service to you again in the future. Best wishes, Lexus of Albuquerque

September 04, 2024

Nice friendly happy joyful understanding lovely smart cheerful smiling dressed well polite thank you for everything More

by Rltownes22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Wright Zimmerly, Daniel Perez
Sep 07, 2024 -

Lexus of Albuquerque responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 04, 2024

Wonderful customer service. I was seen by the staff promptly when I arrived, and had my vehicle serviced very quickly on a busy day. More

by mastawarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
Sep 07, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 04, 2024

Exceptional service for my first time visit. Even though they are remodeling, everything was a smooth process. I highly recommend this location. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Sep 07, 2024 -

Lexus of Albuquerque responded

Hi Jay, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

September 03, 2024

Juan Chavez always gives us the best service and great communication on every visit we have. More

by cjjackson246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Sep 06, 2024 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with Juan! Please don't hesitate to reach out to us if there's anything more we can do!

September 03, 2024

Can’t say enough on how well I was treated at the Lexus dealership in Albuquerque, New Mexico. Our sales person I dealt with over the phone was Frank Valencia Absolutely awesome to deal with. anywhere fro More

by Ks0656
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank valencia
Sep 06, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2024

The current construction project made the experience a little more stressful than usual, but it was otherwise excellent More

by jasondbarton15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Sep 06, 2024 -

Lexus of Albuquerque responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

September 02, 2024

Everyone at the dealership are so friendly and Willing to answer any questions you have. More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 06, 2024 -

Lexus of Albuquerque responded

Hi Joseph, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 02, 2024

Chris, Kassandra and Jacob were very knowledgeable and personable. All three of them went out of their way to make it easy and comfortable to purchase a new Lexus. They are great assets to your company. More

by lopezroybal Barbara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Montoya
Sep 06, 2024 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 02, 2024

Kelly Medina helped me from the first phone call until I drove my car home. She identified the features that I wanted on my new RX hybrid and the color I wanted. She picked me up from the train station to t More

by Madeleine
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelly Medina
Sep 06, 2024 -

Lexus of Albuquerque responded

Hi Madeleine, we're happy you found Kelly to be so supportive during your experience here at Lexus of Albuquerque. Please let us know if there is anything else we can do for you; we are more than happy to help!

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