Lexus of Albuquerque

I am very impressed with the consistency and customer service in every visit. Juan Chavez is my service advisor and he has always gone above and beyond with his service. service in every visit. Juan Chavez is my service advisor and he has always gone above and beyond with his service. More

Best service ever, from both office and service team. Everyone is extremely courteous and very helpful. A big thanks to the entire staff. Everyone is extremely courteous and very helpful. A big thanks to the entire staff. More

Brian ( my service representative) was exceptional as well as the technician he called in to assist me with syncing my phone.. This is customer care! It was very busy & the customer representatives were well as the technician he called in to assist me with syncing my phone.. This is customer care! It was very busy & the customer representatives were trying to navigate all the customers to their satisfaction during the construction of the new building.. The only issue was the cost of everything… More

Received excellent service as always. My service advisor is the best. Loaner car is a real plus. My service advisor is the best. Loaner car is a real plus. More

Very friendly and quick responsive service. Always take time to discuss service and ask questions. Always take time to discuss service and ask questions. More

Jaime Borunda was very considerate and helpful. I’m sure that we will all be glad when the renovation is done. I’m sure that we will all be glad when the renovation is done. More

Great people to work with. Really helpfull and caring about whatever issues concerning your vehicle are. Really helpfull and caring about whatever issues concerning your vehicle are. More

We are very pleased with the service department. However, your receptionist needs some training. My husband was told to take a seat & sat for almost an hour until he asked her what the delay was. However, your receptionist needs some training. My husband was told to take a seat & sat for almost an hour until he asked her what the delay was. She then got his information & checked to see if the car was ready. This is unacceptable. More

Excellent dealership, my service representative Daniel Perez has always gone above and beyond providing the best customer service and that is one reason we just purchased our 5th Lexus from this dealershi Perez has always gone above and beyond providing the best customer service and that is one reason we just purchased our 5th Lexus from this dealership! More

Easy contact to service advisor to schedule maintenance appointment. Advisor very professional. Vehicle delivered when promised. Service advisor explained results of inspection. appointment. Advisor very professional. Vehicle delivered when promised. Service advisor explained results of inspection. More