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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,132 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,132 reviews

November 28, 2024

You won’t find a better service representative than Daniel Perez at Lexus of Albuquerque. He is extremely knowledgeable about the Lexus product and goes above and beyond for their customers. More

by Mike Kimmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Nov 29, 2024 -

Lexus of Albuquerque responded

Hello Mike, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 26, 2024

Great people. Very friendly and helpful. Daniel Perez is my service writer and he is the best. More

by John Myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez, Mike Torres
Report | Print
Nov 28, 2024 -

Lexus of Albuquerque responded

Hi John, we're happy you found our staff to be supportive during your experience here at Lexus of Albuquerque. Feel free to reach out to us if you need anything. Have a wonderful day.

November 26, 2024

Always a great experience at Lexus of Albuquerque service dept.!!! Daniel Perez has been my advisor for 13 years and always takes great care of me. Much appreciated!! More

by BARBARAAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Nov 29, 2024 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to Daniel here at Lexus of Albuquerque! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 26, 2024

The salesman was very helpful. He told us all the options available for what we were looking for. He wasn’t pushy At ALL! This was Mike Paquet. Another young man helped us while Mi More

by sytrine33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel from financing, Mike Paquet
Report | Print
Nov 27, 2024 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

November 26, 2024

Jamie did a great job, thanks for the great service. First time service at this dealership. More

by BBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Nov 27, 2024 -

Lexus of Albuquerque responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 26, 2024

Everyone is super friendly and got my service completed in a timely manner! Matt was awesome. Thanks! More

by Rmframp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt. Service advisor
Report | Print
Nov 28, 2024 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Feel free to reach out to us if you need anything. Have a wonderful day.

November 25, 2024

Can’t wait for the remodel to be done! Nice staff and very efficient and quick shop! More

by albroost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Nov 27, 2024 -

Lexus of Albuquerque responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 24, 2024

Great discount prices on oil change and multi-point inspection services. Good customer appreciation service! More

by Knifewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime ?
Report | Print
Nov 26, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 22, 2024

Attentive service rep. Great service to be able to get a loaner! Quick return time. More

by sybust
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
Report | Print
Nov 25, 2024 -

Lexus of Albuquerque responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 22, 2024

Lexus of Albuquerque has always been reliable. The service personnel are courteous, knowledgeable, and welcoming. More

by Loraine Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete and Ken Service managers, Gary Gabaldon, Robert Estrada, Daniel Perez
Report | Print
Nov 25, 2024 -

Lexus of Albuquerque responded

Hi Loraine, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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