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Lexus of Albuquerque
Albuquerque, NM
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Robert in Service was everything a Lexus service rep should be, and the services on both our cars were accurately quoted, performed within estimated times and done well. Yet another reason why we drive should be, and the services on both our cars were accurately quoted, performed within estimated times and done well. Yet another reason why we drive Lexus (on number 7 now). More
There was not enough seating in the waiting area where I spent two hours for what I was told would take 40 minutes. And yes, I had an appt. I was invited to help myself to drinks and snacks. Didn’t see a spent two hours for what I was told would take 40 minutes. And yes, I had an appt. I was invited to help myself to drinks and snacks. Didn’t see any snacks, just coffee and sodas. Also, ridiculously expensive to replace a key there. It felt like, well, dealing with a car salesman. Be nice if it could feel different. More
Service Advisor, Ruben Cantu, was very helpful and professional. The lady in the service waiting area wa friendly and B professional. I was treated by all with respect. I highly recommend the deale professional. The lady in the service waiting area wa friendly and B professional. I was treated by all with respect. I highly recommend the dealership. More
Thank you Lexus. I was afraid with the remodeling that my maintenance visit would be complicated. Everybody was nice and smiling and happy. And everything went smooth I was afraid with the remodeling that my maintenance visit would be complicated. Everybody was nice and smiling and happy. And everything went smoothly. I got a loaner with no problems and the work was done in about 2 1/2 hours. Special thanks to Daniel my service coordinator! More