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Lexus of Albuquerque
Albuquerque, NM
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The staff are professional in various interactions & discussions. It’s appreciated to see the “ well organized “ business atmosphere with genuine customer service interest discussions. It’s appreciated to see the “ well organized “ business atmosphere with genuine customer service interest More
Daniel Perez promised me the car would be ready on Friday. I took it in on Monday and it was Friday when I picked it up. Promises made promises kept Daniel the best. Friday. I took it in on Monday and it was Friday when I picked it up. Promises made promises kept Daniel the best. More
I was visiting Albuquerque from out of town. Still same superior level service. Smooth process and they went the extra mile to check on a warning message I had to reassure me that everything was Still same superior level service. Smooth process and they went the extra mile to check on a warning message I had to reassure me that everything was ok for my trip back home. More
I am very satisfied with my service advisor for setting this appointment up for Saturday. When I arrived at 7 AM, a substitute advisor knew the details of my service request. Without any explanations, he w this appointment up for Saturday. When I arrived at 7 AM, a substitute advisor knew the details of my service request. Without any explanations, he wrote up my order and quickly sent me to get a loaner. the repair was done, I returned the loaner and picked up my car. Everything is done so smoothly. Great job! More
The staff is knowledgeable , thoughtful , and friendly . The service was first rate . All my service needs will be at Lexus The service was first rate . All my service needs will be at Lexus More
First time visiting this Lexus dealership as I moved from a previous state. While they do have construction ongoing, resulting in a little longer of an appointment time for regular maintenance, customer ser a previous state. While they do have construction ongoing, resulting in a little longer of an appointment time for regular maintenance, customer service was great. Everyone was helpful and friendly. They were knowledgeable and took care of my Lexus. More
All employees at the dealership are very professional and nice. Even though the dealership is going through construction it is very clean and organized. nice. Even though the dealership is going through construction it is very clean and organized. More