Lexus of Albuquerque
Albuquerque, NM
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The 30k maintenance was done and reasonably priced, however, the cleaning of the battery corrosion was an extra $75 which seems ridiculous. I have dealt with Gary Gabaldon with my last three Lexus cars however, the cleaning of the battery corrosion was an extra $75 which seems ridiculous. I have dealt with Gary Gabaldon with my last three Lexus cars and I miss him ! More
Daniel Perez is a service advisor who cares about his customers, he will communicate with you throughout your entire process. And genuinely engage with you, which is refreshing to see in this industry! T customers, he will communicate with you throughout your entire process. And genuinely engage with you, which is refreshing to see in this industry! Thank you again Daniel! More
They are always wonderful to work with. A big shout out goes to Andrew who I first met when arriving who was very professional, Jaime who explained everything to me about what they did to A big shout out goes to Andrew who I first met when arriving who was very professional, Jaime who explained everything to me about what they did to my car, and of course, Shirley who is always shows her caring and kindness. More
You folks are the best. All the people in the service department are top notch. The ladies in the office are always very helpful and polite. Been working with Juan Chaves fo All the people in the service department are top notch. The ladies in the office are always very helpful and polite. Been working with Juan Chaves for 3 years. He is a real professional. Thanks to all of you!! More
Every time I go there, my problems can be solved very well. Everyone is very enthusiastic, has a good attitude, and has a good experience. well. Everyone is very enthusiastic, has a good attitude, and has a good experience. More
Juan was the best concierge so far. He was courteous and kept us informed of the progress. The extra perk of an Uber round trip to our hotel was impressive. The only reason I didn’t giv He was courteous and kept us informed of the progress. The extra perk of an Uber round trip to our hotel was impressive. The only reason I didn’t give 5 stars is the time it took to complete the work. 3 hours seems excessive. But great service overall! More
I had another positive experience at Lexus of Albuquerque. Juan Chavez and Martin Tafoya are the definition of professionalism. Excellent customer service. Efficient service to vehicle. Loane Albuquerque. Juan Chavez and Martin Tafoya are the definition of professionalism. Excellent customer service. Efficient service to vehicle. Loaner car availability was a bonus. Construction to new building looks to be moving right along. Best of luck moving forward. More