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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,027 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,027 reviews

October 12, 2024

Very comfortable environment. The staff is friendly. Everyone is knowledgeable of their position. Very trustworthy. More

by sharon.delao1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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Oct 15, 2024 -

Lexus of Albuquerque responded

Hi Sharon, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 11, 2024

The service manager was very informative and explained all that was done and why it needed to be done. More

by timmstubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
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Oct 13, 2024 -

Lexus of Albuquerque responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 11, 2024

This dealership is five star. Our experience has always been very positive. Especially enjoy working with Juan in the service department. More

by cascade00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez - 5 Stars
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Oct 13, 2024 -

Lexus of Albuquerque responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 11, 2024

Excellent service. Quick turnaround for service. Look forward to when they have their new building ready. More

by Rfmckinney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Oct 13, 2024 -

Lexus of Albuquerque responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 11, 2024

Wonderful service and staff. Very grateful for the service received. We continue to have a working relationship company. More

by R78gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Oct 13, 2024 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 10, 2024

I always get the best service there and I trust my service technician. He always provide me with the proper recommendations and he is very truthful on the impact it has on my car. More

by O.N 78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Dalen
Report | Print
Oct 13, 2024 -

Lexus of Albuquerque responded

Hi, thank you for taking the time to leave a review for us at Lexus of Albuquerque. We're happy we could meet your expectations! We hope to see you soon!

October 10, 2024

Always courteous, knowledgeable and professional. I’ve been taking my Lexus for service for the last 12 years always a good experience. More

by bethandrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Hyman
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Oct 10, 2024 -

bethandrob responded

Always courteous, knowledgeable and professional. I’ve been taking my Lexus for service for the last 12 years always a good experience

Oct 10, 2024 -

bethandrob responded

bethandrob responded publicly on 10/10/24 9:08 PM Always courteous, knowledgeable and professional. I’ve been taking my Lexus for service for the last 12 years always a good experience

October 06, 2024

Jessica provided great customer support and my Lexus was serviced quickly. I also really like the video of the inspection I received. More

by wjpalen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Keck
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Oct 12, 2024 -

Lexus of Albuquerque responded

Hi, we're happy you found Jessica to be so supportive during your experience here at Lexus of Albuquerque. We are always more than happy to assist you if anything else comes up. Take care!

October 06, 2024

Friendly, honest, helpful agents. Everyone i worked with were helpful, especial Juan. The young man Jade (not sure of.name)Salazar was especially polite and so helpful also. More

by lolitaspit
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Juan ( don't know last name)
Report | Print
Oct 26, 2024 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 05, 2024

Jaime was my service tech. He was professional, courteous and kept me updated throughout the process. I was extremely happy with my service experience. More

by anaranjo32260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
Report | Print
Oct 12, 2024 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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