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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
868 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 868 reviews

May 16, 2024

Robert Estrada is a competent and responsive service advisor. I trust him. He is great. Thank you, Robert. More

by romaineserna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
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May 20, 2024 -

Lexus of Albuquerque responded

We're delighted to learn about your positive experience and the competent assistance provided by Robert! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 16, 2024

They are courteous and efficient! Easy to make an appointment for service. They don't pressure you do unnecessary repairs. More

by rstelzer761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew, Kassandra Muldez, Chuck Cunningham
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May 20, 2024 -

Lexus of Albuquerque responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 14, 2024

Always great customer service, from Chris at sales to Danny with services. It’s always pleasant business More

by Mattie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez, Chris Montoya
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May 17, 2024 -

Lexus of Albuquerque responded

It's wonderful to hear about your consistently positive experiences with Chris in sales and Danny in services at our dealership! We strive to provide excellent customer service across all departments, and we're delighted that you've had such pleasant interactions with our team members. Thank you for choosing us!

May 10, 2024

Amazing service and a short wait time. Jaime was completely professional and provided updates as needed. More

by Jeannette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
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May 14, 2024 -

Lexus of Albuquerque responded

It's great to hear that you had an amazing service experience with us! Jaime is dedicated to providing professional service and keeping you informed every step of the way. We appreciate your feedback and look forward to serving you again in the future. I

May 09, 2024

Great service with great people! !! They were friendly, fast and willing to work with me on some extras I requested. More

by mxchance3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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May 11, 2024 -

Lexus of Albuquerque responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 08, 2024

Service department was excellent and very helpful. Car was completed when told that it would be More

by Kenh1851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
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May 10, 2024 -

Lexus of Albuquerque responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 06, 2024

Very helpful, courteous, great attention to requests, explained in detail the service to be provided and performed the work within expected timeframe. Great job! More

by Granjann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian (the new guy)
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May 08, 2024 -

Lexus of Albuquerque responded

We're delighted to learn that your experience was the best! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 03, 2024

Everyone was very pleasant and the transaction was very easy. Love my new Lexus RX More

by Jenstarsilkys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Montoya
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May 07, 2024 -

Lexus of Albuquerque responded

Congratulations on your new vehicle! We're thrilled to have delivered a pleasant sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 02, 2024

Brian was confident, professional and extremely kind. Everyone I dealt with kind and helpful. Thanks More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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May 03, 2024 -

Lexus of Albuquerque responded

We're thrilled to hear about your positive experience and the excellent assistance provided by Brian. Your satisfaction is our top priority, and we value your business. We are looking forward to helping you again in the future!

May 01, 2024

My second purchase from this location and it was the fastest process! Frank is an amazing salesman, I highly recommend him! Super patient and the sweetest! Not to mention the big red bow placed on t More

by Frisonkayla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Valencia
Report | Print
May 04, 2024 -

Lexus of Albuquerque responded

It's fantastic to hear about your second purchase experience at our location! We're thrilled that the process was fast and efficient for you. Frank is delighted to hear your kind words and recommendation. We're glad that he was super patient and sweet throughout the process. The big red bow is always a special touch to make your experience even more memorable! Enjoy your new vehicle!

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