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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,022 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,022 reviews

February 18, 2025

Perfect, professional service; communication and follow up is always 100%. Highly recommend as a luxury car dealership. More

by sehodgin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Feb 21, 2025 -

Lexus of Albuquerque responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 17, 2025

Excellent excellent service very clean facility, very nice staff The coffee and tea bar is very nice feature More

by Thatswong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shirley Milspaugh , Daniel Perez
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Feb 19, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2025

Customer service, friendliness, overall performance…. outstanding….. it was a great experience. I will continue to be a loyal customer of Lexus of Albuquerque. More

by billyzam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonia Torcioni
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Feb 19, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2025

Always outstanding service at every visit. I was approached by numerous employees to see if I needed anything and I am always treated extremely well. Especially by Daniel Perez who has been my More

by BARBARAAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Also Jaime in the service department, Daniel Perez
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Feb 18, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to Daniel and the team here at Lexus of Albuquerque! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

Good in scheduling services that meet our needs and schedule. Courteous staff and clean facilities. More

by douglashnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
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Feb 18, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

Excellent service and friendly staff. Everything was set up and we taken care of very professionally. More

by Cjbslenard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabricio Ugarte, Isabela Smith, Daniel Poe
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Feb 18, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 14, 2025

Excellent service. Robert Estrada is great at assisting customers.He was very helpful adressing issues with my car!! More

by algallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon
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Feb 18, 2025 -

Lexus of Albuquerque responded

Hello Algallegos, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

From the minute that we walked in the lexus dealership they were absolutely amazing. Went above and beyond helping us. I will recommend everybody that I know about our experience with lexus. More

by barbaragary1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul dilorenzo. Kevin. I call him Kevin Lexus
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Feb 18, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 14, 2025

By far the best Lexus dealership in Albuquerque. Definitely top 5 in the state of New Mexico. More

by jdkemmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hare, Daniel Perez
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Feb 18, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2025

Good service, good dealings with service rep, no high pressure sales. Not contacted prior about “several hours wait” on our first appointment; apparently due to construction only one or two bays were op More

by Glory.f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Feb 18, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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