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Lexus of Albuquerque

Albuquerque, NM

4.8
941 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 941 reviews

January 02, 2025

Danny is always so great to work with! Pete is such a joy to see and Lexus of Albuquerque, hands down, has the best service team out of all the dealerships in town. I’m consistently beyond More

by Victoriia24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jan 04, 2025 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2025

Danny at Lexus of Albuquerque has always been helpful courteous and kind. He makes coming to the dealership, a pleasurable and stress-free task way to go Danny. Thank you so much. More

by karren Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jan 04, 2025 -

Lexus of Albuquerque responded

Hi Karren, thank you for your kind review; we are happy to pass your comments to Danny here at Lexus of Albuquerque! Feel free to reach out to us if you need anything. Have a wonderful day.

January 01, 2025

Proffessional, dedicated and helpful staff, great service.and on time. They explained to me every issue and kept me informed of their progress. More

by JZelaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hare
Jan 03, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2024

Very efficient and friendly service. More than willing to offer great service and alternatives for addressing my needs and interests. More

by brian.wysocki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Keck
Jan 02, 2025 -

Lexus of Albuquerque responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 31, 2024

Kevin is terrific! Experienced and intuitive. He went above and beyond to find my first Lexus. More

by Pava
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Melgarejo, Daniel in finance
Jan 02, 2025 -

Lexus of Albuquerque responded

Hi Pava, we're so glad that Kevin were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

December 30, 2024

Excellent customer service Brian is great…thank you very much. My car drives fabulous and the tires were needed More

by niaziv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 02, 2025 -

Lexus of Albuquerque responded

Hi Niaziv, thank you for taking the time to leave a review for us at Lexus of Albuquerque. We're happy we could meet your expectations!

December 29, 2024

Robert is terrific and very accommodating. Service in and out and always friendly. The New dealership facility looks great and nicely laid out! More

by KNH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Dec 31, 2024 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with Robert! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 28, 2024

Great help putting together final numbers, and confirming how my non NM resident purchase would work. Required 4 people to get it all together but it worked out well. More

by Sahara1111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric, Timea, Mike Paquet, Wright Zimmerly
Dec 31, 2024 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

December 28, 2024

Juan Chavez did a great job receiving me in and informing me about the process. The service was timely. I like the video to show me part of the process. I am very satisfied. More

by Cj123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Dec 29, 2024 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff Juan Chavez so supportive during your experience at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2024

Service department is excellent. Very professional staff and smooth customer processes. Waiting area is very comfortable and well stocked with goodies and beverages. More

by steveandrilla
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 29, 2024 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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