Lexus of Albuquerque

We are very pleased with the service department. However, your receptionist needs some training. My husband was told to take a seat & sat for almost an hour until he asked her what the delay was. However, your receptionist needs some training. My husband was told to take a seat & sat for almost an hour until he asked her what the delay was. She then got his information & checked to see if the car was ready. This is unacceptable. More

Easy contact to service advisor to schedule maintenance appointment. Advisor very professional. Vehicle delivered when promised. Service advisor explained results of inspection. appointment. Advisor very professional. Vehicle delivered when promised. Service advisor explained results of inspection. More

Great job under difficult circumstances due to construction. The receptionist was very helpful. Very friendly. construction. The receptionist was very helpful. Very friendly. More

Jaime was the best! !! He was very professional and helpful. Looking forward to when the construction is done! !! He was very professional and helpful. Looking forward to when the construction is done! More

Daniel Perez is a terrific service rep - professional knowledgeable and very transparent! Trust him completely!! knowledgeable and very transparent! Trust him completely!! More

Professional, timely. Questions readily answered by advisor.. Easy access to scheduling of appts via computer. Questions readily answered by advisor.. Easy access to scheduling of appts via computer. More

Service advisor and support staff were very service oriented. Gal at the front desk in customer service was not as service oriented. More like we were doing her a favor. However, overall the experien oriented. Gal at the front desk in customer service was not as service oriented. More like we were doing her a favor. However, overall the experience was great. More

They are customer oriented and has always given great service. I would recommend to friends. service. I would recommend to friends. More

Lexus Albuquerque is excellent. Juan is an amazing employee. He went above and beyond taking care of my car as well as he did the best to help my husband and me very special. Thank Juan is an amazing employee. He went above and beyond taking care of my car as well as he did the best to help my husband and me very special. Thank you Juan👏👏. More

Excellent customer service. Jessica is a great service representative. Easily accessible loaner cars as well! Jessica is a great service representative. Easily accessible loaner cars as well! More