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Lexus of Albuquerque

Albuquerque, NM

4.8
866 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 866 reviews

July 13, 2024

Excellent, profession courteous staff. I feel respected and valuable. Always happy after a visit to the dealership. More

by gn43192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez, Mike Torres
Jul 14, 2024 -

Lexus of Albuquerque responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

July 13, 2024

I was driving a new LC500 back from Texas to California (couldn’t find what I was looking for there) and breaking in the engine and wanted to change the oil at about 700 miles. The people at Lexus of Albuq More

by Dwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 15, 2024 -

Lexus of Albuquerque responded

Hi Dwen, we're happy to hear you had such a positive experience with Matthew and team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 12, 2024

Work done well. Loan car not clean. Reasonable price. Temp service area inconvenient. Anxious to see completion of new facility. More

by cpcollectibles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 14, 2024 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

June 21, 2024

Great service in a timely manner as usual. Take in vehicle , drop off and ready in around an hour! More

by blastman54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jun 24, 2024 -

Lexus of Albuquerque responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 21, 2024

Great job. My service was done quickly and my service advisor, Daniel, kept me informed. He is a pleasure to work with. More

by Ksmyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jun 22, 2024 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2024

Had a nail in my tire! Fast and speedy service! Thank you for providing an Uber ride so I could continue my work day! More

by Sunshine
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain (unsure of last name)
Jun 19, 2024 -

Lexus of Albuquerque responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

June 18, 2024

Overall a good experience. Only complaint is that on our purchase of a new Lexus they neglected to fill the fuel tank up. More

by cplynch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony and Kevin
Jun 20, 2024 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 18, 2024

The service department at the Albuquerque dealership is exceptional. I have worked with Daniel Perez for over 12 years. He is very thorough and goes over the services provided on each service. It is alway More

by msvgutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jun 20, 2024 -

Lexus of Albuquerque responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus of Albuquerque!

June 18, 2024

Great salesperson. Chris Montoya has been great each time I have leased a car from him. I enjoy dealing with him. More

by Jencas22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Montoya
Jun 19, 2024 -

Lexus of Albuquerque responded

Hi, thanks for your praise and kind comments about Chris. Feel free to reach out to us if you need anything. Have a wonderful day.

June 17, 2024

Team was Helpful and Communicative through text. Full repair took 3 weeks but they provided me a loaner car. More

by Cydsanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 19, 2024 -

Lexus of Albuquerque responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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