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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,027 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,027 reviews

November 10, 2024

They are customer oriented and has always given great service. I would recommend to friends. More

by dt19gt26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hare. 5 star
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Nov 12, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2024

Excellent customer service. Jessica is a great service representative. Easily accessible loaner cars as well! More

by tomisun11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Keck
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Nov 12, 2024 -

Lexus of Albuquerque responded

Hi, thanks for your praise and kind comments about Jessica. Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2024

Lexus Albuquerque is excellent. Juan is an amazing employee. He went above and beyond taking care of my car as well as he did the best to help my husband and me very special. Thank More

by Lucy Reyes Chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan,
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Nov 12, 2024 -

Lexus of Albuquerque responded

Hi Lucy, thank you for your kind review; we are happy to pass along your comments to Juan! Feel free to reach out to us if you need anything. Have a wonderful day.

November 08, 2024

They are very courteous and they do their best to make the experience efficient. Jaime is really on it. More

by kailibutare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
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Nov 11, 2024 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 08, 2024

They are always so professional and kind. You know they will always take care of your needs. Top notch dealership and employees. More

by rockstargroomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime and Juan in the service department and anyone at the customer service area where you get the loaners are all amazing , Mike Torres
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Nov 09, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus of Albuquerque!

November 07, 2024

While under construction, it is obvious to the casual observer that the staff is working hard to deliver quality service to their clients. More

by djrobertluke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Nov 09, 2024 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2024

Our experience with Lexus throughout the years has always been exceptional…we love Danny he treats us like family. Lexus is blessed to have Danny as a team member!! THANK YOU More

by lvsaavedra1051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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Nov 08, 2024 -

Lexus of Albuquerque responded

Hi, we are pleased to have provided you with such a positive experience with Danny! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2024

Everyone has always been nice and courteous during my visits. Happy with my advisors Ruben and Daniel. More

by liz_llamas13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Cantu, Daniel Perez, Mike Torres
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Nov 09, 2024 -

Lexus of Albuquerque responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

Our sales associate Fab treated us with respect and kindness, and helped us make our purchase easy and timely. The management staff also treated us extremely well and his name is W Zimmerly - our expe More

by sward8916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
W Zimmerly and sales associate Fab 5 1/2 stars for both of them
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Nov 09, 2024 -

Lexus of Albuquerque responded

Hi, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 05, 2024

Under construction but good service! Coffee, snacks and WiFi….. all good . New facility looks good.. More

by ednpatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Nov 09, 2024 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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