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Lexus of Albuquerque
Albuquerque, NM
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Excellent dealership, my service representative Daniel Perez has always gone above and beyond providing the best customer service and that is one reason we just purchased our 5th Lexus from this dealershi Perez has always gone above and beyond providing the best customer service and that is one reason we just purchased our 5th Lexus from this dealership! More
We are very pleased with the service department. However, your receptionist needs some training. My husband was told to take a seat & sat for almost an hour until he asked her what the delay was. However, your receptionist needs some training. My husband was told to take a seat & sat for almost an hour until he asked her what the delay was. She then got his information & checked to see if the car was ready. This is unacceptable. More
Easy contact to service advisor to schedule maintenance appointment. Advisor very professional. Vehicle delivered when promised. Service advisor explained results of inspection. appointment. Advisor very professional. Vehicle delivered when promised. Service advisor explained results of inspection. More
Service advisor and support staff were very service oriented. Gal at the front desk in customer service was not as service oriented. More like we were doing her a favor. However, overall the experien oriented. Gal at the front desk in customer service was not as service oriented. More like we were doing her a favor. However, overall the experience was great. More