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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
865 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 865 reviews

July 19, 2024

Despite the place being under construction, everything was very efficient! Quick service and quick in and out. More

by lag8408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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Jul 19, 2024 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2024

Friendly, professional, very helpful with questions I had about my door handle. I feel I can go back if I need to. More

by Pumamom74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
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Jul 19, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2024

Thoughtful employees. Made sure I was taken care of in a timely manner. I was given a free car wash card as they are under construction and currently can't offer a car was More

by mtpocketracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Keck
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Jul 21, 2024 -

Lexus of Albuquerque responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 18, 2024

My service visit recently went very smoothly. Service with Jaime is always handled professionally! Marteen in cashier/loaner vehicle was excellent as well. More

by marrujor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
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Jul 19, 2024 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2024

Everyone I worked with was kind, knowledgeable, dedicated, and extremely competent. They made my purchase a pleasure. More

by elainemsmith26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Munoz, Wright Zimmerly
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Jul 18, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2024

First rate dealership. Professional, knowledgeable, responsive to the customer. The entire team made purchasing a new vehicle a positive experience. Zero stress! More

by jluciano441
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonya Torcioni
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Jul 18, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2024

The experience was excellent. Robert Estrada is exceptional! He’s extremely knowledgeable, honest, covers all details and is always concerned with our safety. More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Jul 18, 2024 -

Lexus of Albuquerque responded

Hello Angel, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 16, 2024

40,000 mile check up, new tires, and alignment. Just got my car back. Very pleased so far with the service and value. More

by markmarg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jul 16, 2024 -

Lexus of Albuquerque responded

Hi Markmarg, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2024

Other than a brief wait to check in (they were busy), the service was good, all individuals were very nice and the process went as expected. More

by Mscleare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Jul 16, 2024 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2024

Excellent, profession courteous staff. I feel respected and valuable. Always happy after a visit to the dealership. More

by gn43192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez, Mike Torres
Report | Print
Jul 14, 2024 -

Lexus of Albuquerque responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

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