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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,027 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,027 reviews

November 26, 2024

Always a great experience at Lexus of Albuquerque service dept.!!! Daniel Perez has been my advisor for 13 years and always takes great care of me. Much appreciated!! More

by BARBARAAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Nov 29, 2024 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to Daniel here at Lexus of Albuquerque! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 25, 2024

Can’t wait for the remodel to be done! Nice staff and very efficient and quick shop! More

by albroost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Nov 27, 2024 -

Lexus of Albuquerque responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 24, 2024

Great discount prices on oil change and multi-point inspection services. Good customer appreciation service! More

by Knifewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime ?
Report | Print
Nov 26, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 22, 2024

Attentive service rep. Great service to be able to get a loaner! Quick return time. More

by sybust
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
Report | Print
Nov 25, 2024 -

Lexus of Albuquerque responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 22, 2024

Lexus of Albuquerque has always been reliable. The service personnel are courteous, knowledgeable, and welcoming. More

by Loraine Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete and Ken Service managers, Gary Gabaldon, Robert Estrada, Daniel Perez
Report | Print
Nov 25, 2024 -

Lexus of Albuquerque responded

Hi Loraine, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2024

I am very impressed with the consistency and customer service in every visit. Juan Chavez is my service advisor and he has always gone above and beyond with his service. More

by Lara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez, Daniel Perez
Report | Print
Nov 25, 2024 -

Lexus of Albuquerque responded

Hi Lara, we are very happy Juan Chavez could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2024

Best service ever, from both office and service team. Everyone is extremely courteous and very helpful. A big thanks to the entire staff. More

by Emmaapo10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben, Daniel Perez
Report | Print
Nov 22, 2024 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 20, 2024

Brian ( my service representative) was exceptional as well as the technician he called in to assist me with syncing my phone.. This is customer care! It was very busy & the customer representatives were More

by Nancy Haines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hare
Report | Print
Nov 22, 2024 -

Lexus of Albuquerque responded

Hello Nancy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 20, 2024

Received excellent service as always. My service advisor is the best. Loaner car is a real plus. More

by Dokatot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
Report | Print
Nov 22, 2024 -

Lexus of Albuquerque responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 20, 2024

Very friendly and quick responsive service. Always take time to discuss service and ask questions. More

by mabronner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Nov 22, 2024 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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