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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
865 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 865 reviews

August 06, 2024

Amazing service! First class professionalism. Chuck, is an incredible sales professional who has customer service in mind. Thank You! More

by Rey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham
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Aug 07, 2024 -

Lexus of Albuquerque responded

Hi Rey, we are very happy Chuck could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2024

The service and attention to detail is always wonderful. From the time Shirley greets me with pleasant smile upon arrival, until I leave, customer comfort is at the top of the agenda. More

by djrobertluke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxx
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Aug 09, 2024 -

Lexus of Albuquerque responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2024

Easy to make and appointment. Everyone was efficient and professional, as well as courteous. Excellent service. Happy overall. More

by Lonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Bob Brutyn
Report | Print
Aug 04, 2024 -

Lexus of Albuquerque responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 01, 2024

Daniel Perez my consultant gave good customer service. I was kept informed on cost and when my car would be ready. More

by Valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Aug 02, 2024 -

Lexus of Albuquerque responded

Hi Valerie, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Feel free to reach out to us if you need anything. Have a wonderful day.

August 01, 2024

The experience we had at Lexus of Albuquerque was very pleasurable. We appreciate the Service department’s diagnostic expertise. More

by Jhargrave10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service Department
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Aug 02, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2024

Service was just as promised; quick 80k checkup. Reasonable price to keep our Lexus in tip-top shape. More

by denlink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie , Robert Estrada
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Aug 02, 2024 -

Lexus of Albuquerque responded

Hi, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

July 30, 2024

This is the best Lexus dealership I have been to. Great friendly and professional service More

by Bobbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jul 31, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 30, 2024

Brian was very professional and ensured I was well taken care of. Wait time was minimal. More

by pavegene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jul 31, 2024 -

Lexus of Albuquerque responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 28, 2024

Super friendly staff that know how to take care of people. I Love this place! More

by mfasano2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Johnson, Robert Estrada
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Jul 29, 2024 -

Lexus of Albuquerque responded

Hi, we appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

July 27, 2024

People extremely friendly & helpful. Superb service! I have no trouble getting my appointments and they’re very good about getting my car out in time. More

by Barbaramir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep Jaimie
Report | Print
Jul 29, 2024 -

Lexus of Albuquerque responded

Hi Barbaramir, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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