
Lexus of Albuquerque
Albuquerque, NM
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During the nightmare construction , my service manager , Daniel Perez , took care of every need without a single negative comment and maintained a positive and enjoyable attitude the entire ordeal . Can’t , Daniel Perez , took care of every need without a single negative comment and maintained a positive and enjoyable attitude the entire ordeal . Can’t thank him enough . He is why I stay at Lexus service ! The training and hiring program at this dealership is excellent! Also the new building is truely amazing and now matches the customer service perfectly ! Mackie McClure. More
Professional and personable service advisors. Did not push unnecessary maintenance items. Excellent waiting area. Entire facility was clean and welcoming! Did not push unnecessary maintenance items. Excellent waiting area. Entire facility was clean and welcoming! More
The service went well. They were to wash the car and said they couldn’t. As we were leaving my neighborhood pulled in to have her car washed? They said no problem! I prepai They were to wash the car and said they couldn’t. As we were leaving my neighborhood pulled in to have her car washed? They said no problem! I prepaid for the maintenance on my RX450H. What happened? Bush league!! More
Visitor to area. I hit a pothole and the front tire and rim needed to be replaced. Daniel in the service area went out of his way to solve my problem. Very profession I hit a pothole and the front tire and rim needed to be replaced. Daniel in the service area went out of his way to solve my problem. Very professional More
Great experience and Frank Valencia was over the top. Great knowledge, follow up and he handled everything class act through to the purchase. I have been in sales for over 46 years and he was top-notch. Great knowledge, follow up and he handled everything class act through to the purchase. I have been in sales for over 46 years and he was top-notch. More
No pressure during the sales process. Pleasant and very competent sales person. Good variety of inventory. The facility is very well laid out, very pleasant employees and the buying proce Pleasant and very competent sales person. Good variety of inventory. The facility is very well laid out, very pleasant employees and the buying process went smoothly, with sales person providing excellent service and follow-up. Although I do not at all enjoy the vehicle purchase process this dealer and especially the sales person assisting us made it an overall good experience. More