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Lexus of Albuquerque

Albuquerque, NM

4.8
1,132 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,132 reviews

February 08, 2025

Professional, courteous, quick service very attentive to details . Everyone greeted me with a welcome smile More

by Debilynchad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Feb 12, 2025 -

Lexus of Albuquerque responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 08, 2025

Good mechanucal srvice. Nice upgrades to the building. . It took a very long time for a basic oil change. I had someone folliw me, so I wouldn't have wait there. Finally wen More

by Debra Maese
Recommend Dealer
Yes
Employees Worked With
I was told that Rob Jordan passed away. If correct, you should remove his name
Feb 12, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (575) 489-2300.

February 07, 2025

I am always treated well by this dealership in Albuquerque. I had a battery failure emergency, and they took care of me very efficiently to fix the problem. More

by Wcfienn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Keck
Feb 12, 2025 -

Lexus of Albuquerque responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 07, 2025

Great service, gives you an inspection report of any other issues needing attention, awesome waiting room More

by lynda.mae22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Feb 12, 2025 -

Lexus of Albuquerque responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 07, 2025

prompt no hassle service. as expected, no surprises. usually wary of dealerships. would recommend for service. More

by jppn6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica / service dept.
Feb 12, 2025 -

Lexus of Albuquerque responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 07, 2025

Excellent service from Robert, helpful and courteous. Explains in detail what service is required and assisted with warranty information. More

by vtosh13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 12, 2025 -

Lexus of Albuquerque responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 06, 2025

Best service I ever had at dealership. Would recommend to my friends and family, will buy my next car at Lexus of Albuquerque More

by Tinohuertaz58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Cantu
Feb 10, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

February 05, 2025

Dealership was awesome. Wasn't crowded. Everyone seemed happy and friendly. Service department was great. More

by flyjohn2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Feb 10, 2025 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 04, 2025

Staff was polite, efficient and friendly. Explained things in detail and did a great job. More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Feb 07, 2025 -

Lexus of Albuquerque responded

Hi Walter, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 04, 2025

The dealership went beyond my expectation to bring me a car that I was wanting to look at. Zach was very personable and easy to work with. He answered every question we had and if he didn’t know the answer More

by lopeztonya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
Feb 07, 2025 -

Lexus of Albuquerque responded

Hi Lopeztonya, thank you for taking the time to leave a review for us at Lexus of Albuquerque. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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