Lexus of Albuquerque

The experience at this dealership was disappointing. Service fell below expectations, with poor communication and an overall lack of professionalism. This was especially frustrating given that a previou Service fell below expectations, with poor communication and an overall lack of professionalism. This was especially frustrating given that a previous visit was positive and handled correctly, making this visit even more disappointing. This experience is the opposite of the professional and high-quality interactions at other Lexus dealerships. Customers deserve to feel valued, but that was not the case during this most recent interaction. More

Took car in check engine light on and was resolved within a few hours. No cost to me and Jaime in service was excellent to explaining everything. a few hours. No cost to me and Jaime in service was excellent to explaining everything. More

Their service is excellent. Estimates and recommended repairs are fair and objective. All aspects of bringing in my car for service are excellent. Estimates and recommended repairs are fair and objective. All aspects of bringing in my car for service are excellent. More

Daniel Perez was very helpful as my service manager. He is professional, knowledgeable and communicative about what is going on with my car. Thank you Daniel And your whole team who made everything go He is professional, knowledgeable and communicative about what is going on with my car. Thank you Daniel And your whole team who made everything go smoothly. Also a thank you to Miguel More

Service personnel Daniel Perez was wonderful to work with. He is professional, kind, communicative and efficient. His calm disposition is appreciated. Every thing flows smoothly. Daniel and his team are with. He is professional, kind, communicative and efficient. His calm disposition is appreciated. Every thing flows smoothly. Daniel and his team are why I return to Lexus More

The people are fantastic. Quick and thorough. However, the price of parts is ridiculously high. Quick and thorough. However, the price of parts is ridiculously high. More

2nd Lexus purchased here. Love the service. Love the car. Won’t be the last Lexus purchase. I was pampered and spoiled throughout the purchase process. Love the service. Love the car. Won’t be the last Lexus purchase. I was pampered and spoiled throughout the purchase process. More

Advisor was unable to reference work don't at other lexus dealership and therefore I believe that redundant work was performed and this charged. dealership and therefore I believe that redundant work was performed and this charged. More

Got me in and out within an hour. Staff was friendly, courteous, professional and very helpful. Staff was friendly, courteous, professional and very helpful. More

Great customer service! Vehicle quickly got maintenance completed and positive, professional atmosphere appreciated. Would recommend! Vehicle quickly got maintenance completed and positive, professional atmosphere appreciated. Would recommend! More