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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,131 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,131 reviews

February 21, 2025

Great experience at dealership. The staff is friendly and knowledgeable. The dealership is clean and tidy. More

by dhale6471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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Feb 21, 2025 -

Lexus of Albuquerque responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2025

Helpful! Excellent service! So very very NICE. We do not live in Albuquerque nor did we buy the car there but you would never know that from the way we were More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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Feb 23, 2025 -

Lexus of Albuquerque responded

Hi Donna, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2025

Ryan was our service representative; he was very attentive and resolved our issue. Thank you Ryan for being professional and providing us with great customer care! More

by ejsalas1@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Feb 24, 2025 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2025

Best dealership in the US! Best customer service and service advisors I have ever worked with. Kind and HONEST ❤️ More

by sajetaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Report | Print
Feb 21, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

Service is OUTSTANDING! !! My Service Advisor Juan went above and beyond to explain the services needed and we are extremely happy with everything done to our Lexus!!! More

by banneu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Feb 21, 2025 -

Lexus of Albuquerque responded

Hello Banneu, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

Lexus of Albuquerque is a friendly place to do business. The people are helpful and provide good service. The facility is new and a very pleasant place to do business. More

by Tjcabe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly, Kelly Medina
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Feb 21, 2025 -

Lexus of Albuquerque responded

Hi, we are so happy to read such a great review about Lexus of Albuquerque! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2025

Great service with Jaime! In and out in 90 minutes. Nice area to relax and wait in. More

by ajhidalgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Feb 21, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Jaime here at Lexus of Albuquerque! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 18, 2025

Perfect, professional service; communication and follow up is always 100%. Highly recommend as a luxury car dealership. More

by sehodgin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Feb 21, 2025 -

Lexus of Albuquerque responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 18, 2025

Spoke with Mike and Skylar for an out of state purchase. They made it painfree amd were so helpful. Would definitely return. Felt like a valued guest. More

by eduardo_orozc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skylar, Mike Paquet
Report | Print
Feb 19, 2025 -

Lexus of Albuquerque responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 18, 2025

Everyone was courteous. Transaction took four hours, too long. We believe it could have been done in less time More

by Gutjcql
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Montoya
Report | Print
Feb 19, 2025 -

Lexus of Albuquerque responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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