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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,026 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,026 reviews

December 20, 2024

The best experience wonderful and friendly workers I love my Lexus I will refer friends and family Thumbs up More

by mjgarcia0209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Daniel Perez
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Dec 22, 2024 -

Lexus of Albuquerque responded

Hi, thank you for taking the time to leave a review for us at Lexus of Albuquerque. We're happy we could meet your expectations! We look forward to your next visit! Take care!

December 19, 2024

Thank you very much. Very helpful and knowledgeable . Very patient and understanding. Made my visit so smooth More

by edwardcanete.052368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
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Dec 23, 2024 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 19, 2024

Dealership is great as it should be Disappointed about length of time they had my car for diagnosis Car radio was working when car went in and now it is not So now I have to take it back More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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Dec 23, 2024 -

Lexus of Albuquerque responded

Hello Chris, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (575) 489-2300 at your earliest convenience to discuss how we can turn your experience into a positive one.

December 18, 2024

Lexus of Albuquerque took great care of my car and made sure everything was done to my satisfaction. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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Dec 21, 2024 -

Lexus of Albuquerque responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2024

Even though they were in the middle of moving to a new building they were very friendly and helpful More

by Jhansche
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Medina
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Dec 20, 2024 -

Lexus of Albuquerque responded

Hello Jhansche, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

December 18, 2024

Customer waiting area is comfortable, beautiful and a relaxing space. Staff were friendly and willing to answer any questions. The drop off area was fantastic garage door opened drove in and I was gree More

by ellenkairot110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
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Dec 21, 2024 -

Lexus of Albuquerque responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 18, 2024

The best customer service in Albuquerque New Mexico. Ruben was professional & Friendly.. we can't forget the snacks & coffee bar. Five star !!!!!! More

by Padilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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Dec 21, 2024 -

Lexus of Albuquerque responded

Hi Padilla, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 18, 2024

Service visit on December 18. Easy to schedule online, and the service was, as usual, prompt and professional. xxxxxxto Service Advisor Juan C. More

by Traveler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
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Dec 21, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 18, 2024

I had a good experience with this dealership. They were knowledgeable and polite. I would recommend them if you’re looking to buy a car. More

by shirleywinckel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Torres
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Dec 21, 2024 -

Lexus of Albuquerque responded

Hi, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

December 18, 2024

Yesterday’s Experience exceeded my expectation. Thank you I will return for my next service and will also recommend More

by blakhwk821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Dec 21, 2024 -

Lexus of Albuquerque responded

Hi, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

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