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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,026 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,026 reviews

December 30, 2024

Excellent customer service Brian is great…thank you very much. My car drives fabulous and the tires were needed More

by niaziv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jan 02, 2025 -

Lexus of Albuquerque responded

Hi Niaziv, thank you for taking the time to leave a review for us at Lexus of Albuquerque. We're happy we could meet your expectations!

December 29, 2024

Robert is terrific and very accommodating. Service in and out and always friendly. The New dealership facility looks great and nicely laid out! More

by KNH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Dec 31, 2024 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with Robert! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 28, 2024

Great help putting together final numbers, and confirming how my non NM resident purchase would work. Required 4 people to get it all together but it worked out well. More

by Sahara1111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric, Timea, Mike Paquet, Wright Zimmerly
Report | Print
Dec 31, 2024 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

December 28, 2024

Juan Chavez did a great job receiving me in and informing me about the process. The service was timely. I like the video to show me part of the process. I am very satisfied. More

by Cj123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Report | Print
Dec 29, 2024 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff Juan Chavez so supportive during your experience at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2024

Service department is excellent. Very professional staff and smooth customer processes. Waiting area is very comfortable and well stocked with goodies and beverages. More

by steveandrilla
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Dec 29, 2024 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2024

Beautiful. Clean Service on time as planned Robert is very polite and helpful Assistant was very courteous helping with coffee More

by Johnsonpatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Dec 25, 2024 -

Lexus of Albuquerque responded

Hello, we're happy you found Robert to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2024

Shirley, the receptionist is always friendly and helpful, as is Juan, my fantastic Service Writer. More

by Debbiewasson1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Report | Print
Dec 26, 2024 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Feel free to reach out to us if you need anything. Have a wonderful day.

December 23, 2024

Lexus of Albuquerque will treat you right and make you feel important and they work Saturdays I have never see another dealer repair my vehicle on a weekend. Great job Lexus of Albuquerque More

by barbaelijr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica’s , Daniel Perez
Report | Print
Dec 26, 2024 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2024

I actually enjoy going for service because the service is always excellent and the waiting accommodations enjoyable. More

by John Mondragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Dec 26, 2024 -

Lexus of Albuquerque responded

Hi John, we are so happy to read such a great review about Lexus of Albuquerque! Until the next time we meet, take care!

December 21, 2024

Great service in a beautiful new building! My service tech, Juan, is excellent! And kept me informed. More

by mcspur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan chavez
Report | Print
Dec 22, 2024 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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