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Lexus of Albuquerque

Albuquerque, NM

4.8
1,132 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,132 reviews

March 08, 2017

Good service Everything was good with Raymond and all the service guys are always very friendly. Raymond helped me find a great car that is still working in great More

by RaquelAlexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Montes, Gary Gabaldon
Mar 08, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience. From Raymond at time of purchase to our service department during ownership we all strive to make sure you are "wow'd" every step of the way. Thank you!

March 08, 2017

Pleasant and Professional Ray sold me two Lexus's one of which was my oldest daughters first car. Ray is always respectful and able to provide informative resources. Working wi More

by DonannM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Montes, Daniel Perez
Mar 08, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience! Raymond has been with us since 1999 and has a loyal following of customers who appreciate his light hearted approach and professional demeanor. He truly goes the extra mile for all of his customers. Thank you!

March 05, 2017

Breath of Fresh air! I have been looking for a car for quite sometime. I had some specific requests and am a bit ... ok quite a bit picky. Wright was unbelievably patien More

by Norton11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Wright Zimmerly
Mar 06, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience and congratulations on your new car! Many customers have complimented Wright on being that "breath of fresh air" when it comes time to buy a vehicle. He truly gives his customers an experience that is the antithesis of the typical car buying experience. Thank you!

March 04, 2017

Great Experience I purchased a used Lexus from Chuck Cunningham. Hands down, it was the best experience I have ever had buying a car. Chuck was great and the process More

by gregsanchezz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham
Mar 04, 2017 -

Lexus of Albuquerque responded

Thanks for taking the time to share your experience Greg and congratulations on your new Lexus. Thank you for the recommendation. Chuck is a terrific sales associate who loves meeting new customers and making sure they have a truly memorable experience. Thank you!

March 01, 2017

Great experience! This was my first purchase from Lexus of Albuquerque. The experience was really positive and everyone really tried hard to find something that wou More

by Esther H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cordova, Daniel Perez
Mar 01, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and congratulations on the purchase of your first Lexus! Mike Cordova is a extremely welcoming and wants to make sure all his customers have a truly outstanding experience. We are confident Daniel Perez will provide you with the highest level of customer service during your ownership. Thank you!

March 01, 2017

This is the best dealership I have ever dealt with. Eric Dia Eric Diaz and Lexus Of Albuquerque is the best dealership I have ever dealt with and Eric is the best salesman - totally customer oriented; he makes More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Diaz
Mar 01, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience. Exceeding customer expectations is our goal every time and although we may fall short on occasion, it's sales associates like Eric Diaz that prop us back up. His customers have the utmost trust and confidence in him and he always makes their buying experience stress free and enjoyable. Thank you!

February 28, 2017

Highly recommend Bobby Griego! Bobby has been our “go-to” guy for cars ever since we bought our first Lexus RX 300 from him in September 2004. We just bought another RX from him yes More

by Atcitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Griego
Mar 01, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and thank you for 10 years worth of business! Bobby is the consummate professional who makes buying a car an enjoyable experience for all his customers. Thank you for sharing your experience!

February 28, 2017

Great experience Matt provided a great experience when I went in to buy a 2016 lexus es350. He was patient, informative, and nice. I plan on buying from him again. More

by gucci2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mears
Mar 01, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience and congratulations on the purchase of your ES! Matt genuinely cares about his customers and does whatever it takes to make sure they have a pleasant and enjoyable experience. Thank you!

February 28, 2017

Comments on your Employee, Mr. Chuck Cunningham. This is the second (2nd) pre-owned vehicle I purchased from Lexus of Albuquerque. BOTH purchases were due to my dealings with Mr. Chuck Cunningham. More

by Venza2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham
Mar 01, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story and for your second purchase with Lexus of Albuquerque. Chuck is a valued sales associate who has a long list of customers who appreciate his warm hearted approach and genuine sincerity to make sure they not only get a great deal but also have a memorable experience. Thank you!

February 25, 2017

Never disappointed I cannot say enough wonderful things about Kassandra. We purchased our first car from Kassandra at Lexus in 2010. In purchasing our first car, Kassand More

by Danigard1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Robert Estrada, Rob Jordan
Feb 25, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and for your business. Kassandra is a highly valued employee who genuinely cares about each and every one of her customers. She has many customers who have stated they will only buy their vehicles from her for the rest of their lives due to experience they receive. Thank you for sharing!

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