Lexus of Albuquerque

Ray Montes Ray is the best salesman I have ever dealt with. This is our 4th GX. We were buying Lexus for the service and retained value. Ray makes any prob Ray is the best salesman I have ever dealt with. This is our 4th GX. We were buying Lexus for the service and retained value. Ray makes any problem disappear and follows up. I will never buy from anyone else. More

Very professional and fun!! Kassandra Muldez (our sales person) had been recommended by a friend but as it turned out Kassandra was the internet sales manager that responded to m Kassandra Muldez (our sales person) had been recommended by a friend but as it turned out Kassandra was the internet sales manager that responded to my wife's on line car build. The vehicle that we wanted was not available on the lot but Kassandra was able to locate one and once cleared by us she had it delivered. There were some dealer/sub contractor additions we wanted added before the delivery and Kassandra had that all setup and well orchestrated in short time. The vehicle has just been a dream to drive and learn about over the last few months since the purchase. Kassandra always called us back promptly to let us know what was going on with the delivery which by the was 2 days earlier than expected and also would call to explain questions that we had regarding the operation of the vehicle. Kassandra also followed up on the visits back to the dealer for accessories, license plate,..etc. Excellent experience dealing with her as well as the Lexus staff. More

Great experience I had a great time purchasing my new Lexus. Ray was extremely patient with me and not pushy. I love my new Lexus and will continue to recommend Ray I had a great time purchasing my new Lexus. Ray was extremely patient with me and not pushy. I love my new Lexus and will continue to recommend Ray and lexus and look forward to a continued relationship. More

Helpful but not pushy I've needed a car for many years now and have avoided car dealerships because of pushy salesmen. Due to an accident, I had to get a new car. I visited I've needed a car for many years now and have avoided car dealerships because of pushy salesmen. Due to an accident, I had to get a new car. I visited five other local dealerships and because of Raymond we picked Lexus. I'm so happy we did he was extremely helpful, honest, he respectfully asked us how he could help being assertive and not too aggressive. I needed a car yesterday and he didn't exploit that. He gave us time to think about it and welcomed us back each time. So thankful we found Raymond and Lexus. This is my first Lexus and boy do I love the smooth ride. More

Great Experience I had a great experience purchasing my car from Raymond. He took the time to understand what I wanted in a car and kept in touch with me throughout th I had a great experience purchasing my car from Raymond. He took the time to understand what I wanted in a car and kept in touch with me throughout the search process. I never felt pressured by Raymond and he was nothing but genuinely helpful. I would definitely recommend him!! More

True Professional Ray has helped our family with the purchase of three cars from Lexus of Albuquerque, including two previously owned cars for my teenage daughter. Ray Ray has helped our family with the purchase of three cars from Lexus of Albuquerque, including two previously owned cars for my teenage daughter. Ray is he consummate professional in addition to being a great human being. He goes out of his way to be helpful without being overbearing. It's always a pleasure for both me an my daughter to deal with Ray. We'll be back. More

Found and purchased Lexus over lunch We were just planning to swing in for a test drive of an ES350 we saw online and ended up purchasing the vehicle; its beautiful! The process was very We were just planning to swing in for a test drive of an ES350 we saw online and ended up purchasing the vehicle; its beautiful! The process was very easy with no pressure applied. Both Shane and Zach (in finance) were very easy to work with. Even the evaluation of our potential trade-in went smoothly. Overall I think the whole process took 2 hours. I would highly recommend Lexus, this dealership is awesome. As we were leaving the owner, Tom, made his way over to introduce himself, he was a very gracious host and extended his services if needed. Looking forward to continuing our relationship with Lexus of Albuquerque for year to come! More

Overall satisfaction I've experienced three-vehicle transactions with Mr. Montes. Each vehicle was carefully and patiently presented without the typical 'salesman pressur I've experienced three-vehicle transactions with Mr. Montes. Each vehicle was carefully and patiently presented without the typical 'salesman pressure' of other dealerships. His professionalism and personable presentations established a clear trust, being a newby to Lexus. I absolutely Love my 450 RX; this one is a keeper. Thank, Ray Ishmael More

THANK YOU RAY MONTEZ 15 years ago, Ray convinced me I was "deserving and worthy" of driving the new RX. Since then I have had 5 or 6 RX350 and enjoyed everyone. My wife 15 years ago, Ray convinced me I was "deserving and worthy" of driving the new RX. Since then I have had 5 or 6 RX350 and enjoyed everyone. My wife is a happy and proud owner/driver of the EX series and is on her 4th EX. Ray and the entire Lexus of Albuquerque staff from sales to service understand what it means to be "totally customer friendly". I take pride in bringing my friends and family to Ray and Gary in Service to experience what we have experience these past 15 years. Thank you Tom Bohman and Ray Montez. More