Back

Lexus of Albuquerque

Albuquerque, NM

4.8
1,132 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

Directions

By Type

Showing 1,132 reviews

April 09, 2017

Professionalism Changing the future of buying a car stigma. Shane listened to what I wanted and then he showed me what I wanted. Shane Is very knowledgeable about his More

by Razorramon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Crabtree, Robert Estrada
Apr 11, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Shane and Lexus of Albuquerque. It's always wonderful to hear when we have been able to change someones perception of what it's like to buy a car versus what is SHOULD be like to buy a car. Sounds like Shane did just that by being who he is, a genuine person who loves what he does and who's sole objective is to take care of his customers. Thank you!

April 06, 2017

Customer Service Like no other This is the 4th Lexus Bobby has assisted me with. I love the car and Bobby was great as usual. I appreciate his knowledge and expertise of the vehi More

by Nancy Yearout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Griego
Apr 07, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience and for your continued trust in Lexus of Albuquerque for your 4th Lexus! We are sure Bobby and the quality of the product is the reason for your repeat business. We think Bobby is pretty great too. Thank you!

April 06, 2017

My first new car in 15 years! Haven't bought a new car in more than a decade, and drove almost every other SUV on the market, and came so close to just purchasing a new Honda CRV, More

by GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Rob Jordan
Apr 07, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and welcome to the Lexus family! We know you won't be disappointed with your decision nor your ownership experience. Thank you and congratulations on your new Lexus RX!

April 04, 2017

Friendly salesperson Jonnalyn Rose is awesome! She was extremely easy to work with and knowledgeable about the products. She helped us exactly what we were looking for a n More

by Tina skiba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonnalyn Rose
Apr 06, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience. We think Jonnalyn is pretty awesome too! She does a great job and her customers truly appreciate her friendly demeanor. Thank you!

April 03, 2017

Great Customer Service Lexus of Albuquerque has a great staff who know their product. Every person I met was professional and helpful. They want to work with you and they to More

by Liz Sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Montes
Apr 05, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and for your kind sentiments. Raymond truly enjoys what he does and that shines through with all his customers. He genuinely loves taking care of his customers. Thank you!

April 03, 2017

2nd car from Bobby & Lexus! Wonderful Service Just bought our 2nd car from Bobby and this dealer, wonderful care and attention to our needs. Bobby really cares about his customers and never puts More

by Nambejim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Griego, Robert Estrada
Apr 05, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and for your trust in Lexus of Albuquerque for your second Lexus. Bobby does genuinely care about his customers and it shows with all his repeat customers who only wish to work with him. Thank you!

April 02, 2017

Very Impressed Loved our experience, which says a lot when purchasing a vehicle! Would definitely recommend this dealership! We will be shopping with Lexus dealershi More

by Carbuyer5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Apr 05, 2017 -

Lexus of Albuquerque responded

Thank you for sharing. We are so pleased we were able to change your perception of what they typical car buying experience is like compared to what it SHOULD be like. Thank you!

April 02, 2017

Purchased 2 new NX Lexus - exceptional sales service! Raymond Montes took excellent care of us through the entire purchase process. We highly recommend Raymond and Lexus to our friends because of the cus More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Griego, Raymond Montes, Daniel Perez
Apr 05, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Lexus of Albuquerque. Raymond has been with us since 1999 and he is by definition a true professional at his craft while making sure his customers receive a friendly and pressure free buying experience. Thank you!

March 31, 2017

Best car buying experience ever - Incredible! Kassandra was extremely knowledgeable about the vehicle, its features and options. She was friendly and easy to follow as she explained things to us a More

by Skip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Marez, Kassandra Muldez, Robert Estrada
Apr 05, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your buying experience with Lexus of Albuquerque. Kassandra does a great job with all her customers and we are glad to hear your experience was no different. Thank you for the business and for thinking of us when it comes to a referral!

March 27, 2017

Exceptionally accommodating and amazingly knowledgeable This is the second Lexus I have purchased, and I must admit that after owning my first Lexus, because of my experiences with Lexus of Albuquerque, the More

by aliennative
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Mar 27, 2017 -

Lexus of Albuquerque responded

Congratulations on your new Lexus and thank you for your continued trust in choosing Lexus of Albuquerque for your vehicle needs. Like yourself, we hear time and again that our repeat customers look to us for their 2nd, 3rd, or 4th Lexus due to our service department and their ownership experience. Thank you!

...
102
...