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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,025 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,025 reviews

February 23, 2025

Friendly and quick service today. Advisor was responsive and attentive to customer needs in a timely manner. More

by Cattail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
February 23, 2025

Excellent customer service. Service advisor helped with spontaneous visit when error codes lit up on dash and provided a loaner so I could keep doctor's appointment. Customer se More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Customer Service Representatives
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February 23, 2025

Juan Chavez with Clarissa Perez, the wonderful front secretary are superb. Juan & staff are excellent! More

by Angelhealer777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez, Clarissa Perez, front desk secretary
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February 22, 2025

Kevin was very helpful, great sales person to work with. Will definitely come back soon. More

by Sylvia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Melgarejo
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February 21, 2025

Helpful! Excellent service! So very very NICE. We do not live in Albuquerque nor did we buy the car there but you would never know that from the way we were More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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February 21, 2025

Great experience at dealership. The staff is friendly and knowledgeable. The dealership is clean and tidy. More

by dhale6471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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Feb 21, 2025 -

Lexus of Albuquerque responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2025

Ryan was our service representative; he was very attentive and resolved our issue. Thank you Ryan for being professional and providing us with great customer care! More

by ejsalas1@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
February 20, 2025

Best dealership in the US! Best customer service and service advisors I have ever worked with. Kind and HONEST ❤️ More

by sajetaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Report | Print
Feb 21, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

Service is OUTSTANDING! !! My Service Advisor Juan went above and beyond to explain the services needed and we are extremely happy with everything done to our Lexus!!! More

by banneu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Feb 21, 2025 -

Lexus of Albuquerque responded

Hello Banneu, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

Lexus of Albuquerque is a friendly place to do business. The people are helpful and provide good service. The facility is new and a very pleasant place to do business. More

by Tjcabe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly, Kelly Medina
Report | Print
Feb 21, 2025 -

Lexus of Albuquerque responded

Hi, we are so happy to read such a great review about Lexus of Albuquerque! We are always more than happy to assist you if anything else comes up. Take care!

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