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Lexus of Albuquerque

Albuquerque, NM

4.8
1,051 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,051 reviews

March 13, 2025

Daniel scheduled service that was done timely and efficiently. The new renovations are lovely and comfortable. Future service explained clearly. Great dealership! More

by rcherst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
March 12, 2025

We just bought our fourth car from this dealer because we have always been satisfied with Lexus’ products and service. More

by tutsiguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wright Zimmermann and Sonia Torcioni
March 11, 2025

Matt listened to my Saga about our flat tire on I25 and confirmed that Lexus would provide a new tire, we’d keep the tire we got on the road as a spare, and he installed the new one for labor cost only. Ve More

by nancyavedisian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt - Service
March 11, 2025

Great service performed in a timely manner. I needed it completed in one day and they accomplished that time. They did a great job. More

by Norm
Recommend Dealer
Yes
Employees Worked With
Matt Damien
March 10, 2025

Excellent and timely service. Jessica was very helpful and provided clear and concise information of service rendered. More

by MTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Mar 13, 2025 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 09, 2025

Juan, my service guy, is always so kind and welcoming. He puts the needs of the customer as top priority and communicates off anything changes. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Mar 10, 2025 -

Lexus of Albuquerque responded

Hi, we're happy you found Juan to be so supportive during your experience here at Lexus of Albuquerque. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 09, 2025

The dealership attended to me in professional manner. Also their service was quick. Thanks so much. More

by Oykute9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Mar 10, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 08, 2025

Daniel PerezÊ» attentiveness was exemplary. One of our cars needed extra attention. Daniel stayed after closing time - 1/2 hour - until our car work was finished. And he brought both of our car More

by Ayikaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Mar 10, 2025 -

Lexus of Albuquerque responded

Hi Ayikaf, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2025

Ruben always does an excellent job. Even though the (recall) part was unavailable for my appointment (Houston service appointment error), it was not a complete waste of time as I got a More

by bandparent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Cantu
Mar 09, 2025 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2025

Everyone was so kind and professional while I waited for my vehicle’s service. Love the new building layout and remodeling changes. A very pleasant environment. Also, enjoyed the beverages offered as well a More

by Artist
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Mar 09, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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