Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Akron-Canton - Service Center

Akron, OH

4.8
78 Reviews
Call Service Center (330) 600-3073

78 Reviews of Lexus of Akron-Canton - Service Center

Sort by
November 21, 2021

Always great service at Lexus of Akron. Whole team from Sales to Service is first class! Keep up the awesome work! More

by MrNX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gilmore, Marty Richards, Robbie Eggeman, Scott Zehner
Report | Print
Nov 22, 2021 -

Lexus of Akron-Canton responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Lexus of Akron-Canton team. Drive safely, and we hope to see you back again down the road!

November 03, 2021

It is always a pleasure when we come in for service. They are attentive, courteous, and helpful. More

by Bulldog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Turpin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Ponomarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruth Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kari Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gilmore, Marty Richards, Robbie Eggeman
Report | Print
Nov 03, 2021 -

Lexus of Akron-Canton responded

Attentive, courteous, and helpful are three words we aim to live by! Thank you for the great review and for taking your service needs to Lexus of Akron-Canton - we sincerely appreciate the support!

October 20, 2021

I had a great service experience. Everyone was very courteous and Scott went above and beyond to make sure I was taken care of. More

by Kathyennis5230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore
Report | Print
Oct 21, 2021 -

Lexus of Akron-Canton responded

Kathy, we are thrilled that you were so well taken care of by Scott and the team! Thank you for choosing Lexus of Akron-Canton and for taking the time to leave us a review. Safe travels until we see you next!

October 20, 2021

Professional customer service and great communication. Scott and the Service Team have never disappointed. Thank you Doc Daugherty More

by ReloDoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Master Techs who replaced the Brakes, Scott Gilmore, Marty Richards, Robbie Eggeman
Report | Print
Oct 20, 2021 -

Lexus of Akron-Canton responded

Thanks so much for the confidence in the Lexus of Akron-Canton team! We're thrilled that Scott and the rest of our team has always taken great care of you. See you again next time you need us.

October 20, 2021

Excellent quality of repairs and service check however, I wish they would have washed the car. More

by zadb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

Lexus of Akron-Canton responded

Thanks for trusting our team to take care of your car. I'm sorry to hear that you are frustrated that we did not wash your vehicle, and I will pass this feedback along to our team. If there's anything else we can do, please let us know. Best, Jon Morris - Service Manager - 330-645-4800

October 12, 2021

Stopped in without an appointment and they got me in very quickly. Scott kept me informed on the work being done and got me on my way in no time. Always friendly and helpful. More

by arnerlexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore
Report | Print
Oct 12, 2021 -

Lexus of Akron-Canton responded

We are thrilled that you were so well taken care of by Scott and the team! Thank you for choosing Lexus of Akron-Canton and for taking the time to leave a review. Drive safely!

October 07, 2021

Always on time, informative, accurate assessments. Always follow up on the visits for feedback. Definitely will prompt me to buy another Lexus. More

by stork836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2021 -

Lexus of Akron-Canton responded

Thanks for the review of Lexus of Akron-Canton. We look forward to doing business with you in the future!

September 07, 2021

Customer service was great! They installed my Apple CarPlay for free and even washed my car. They also had a loaner ready for me when i got there More

by shalastellfox0519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikolas Rair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gilmore, Marty Richards, Robbie Eggeman
Report | Print
Sep 08, 2021 -

Lexus of Akron-Canton responded

It's our pleasure to go above and beyond for our guests at Lexus of Akron-Canton, and it means so much to us that you appreciate our efforts! Thank you for supporting our business with a wonderful review and we hope we'll have another chance to take excellent care of you soon!

August 27, 2021

Car was ready before promised it all work was completed as requested. This is a wonderful dealership. More

by Weaver.carl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Richards
Report | Print
Aug 27, 2021 -

Lexus of Akron-Canton responded

Thanks for the wonderful review of Lexus of Akron-Canton!

August 26, 2021

Make every effort to resolve any issue that arises during scheduled appointment. More

by James Bond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Eggeman
Report | Print
Aug 26, 2021 -

Lexus of Akron-Canton responded

Your feedback is much appreciated! We are touched by your confidence in the Lexus of Akron-Canton team. Have a great day!

1
...
6
7
8