Lexus of Akron-Canton - Service Center

First time in for service since my purchase at the end of last summer. Impressed with the entire dealership upgrade. Felt very comfortable leaving my vehicle in the hands of experts. Took advantage of the wa last summer. Impressed with the entire dealership upgrade. Felt very comfortable leaving my vehicle in the hands of experts. Took advantage of the wait time in the new showroom / customer lounge. Got to chat with my sales associate Mark Stacy and let him know how great the vehicle is to drive. Marty Richards did a great job explaining what was done and what to expect with the next scheduled service check. More

All my car purchases for years have been with this dealership and all have been pleasant and gone without a hitch. Service on the vehicles also has been excellent. dealership and all have been pleasant and gone without a hitch. Service on the vehicles also has been excellent. More

excellent service on my Lexus automobile. New waiting area is well designed and comfortable with nice amenities New waiting area is well designed and comfortable with nice amenities More

Actual service on vehicle was okay (as far as I know , however, communication with service dept. and notification of completion of service and being ready for pick-up was poor. however, communication with service dept. and notification of completion of service and being ready for pick-up was poor. More

Marty and the whole team is Awesome at Lexus of Akron. Highly recommend for sales and service! Thanks and happy holidays! Highly recommend for sales and service! Thanks and happy holidays! More

Very pleasant people to do business with. They are making best of a bad situation while under construction. Nikolas was very thorough. Just wished they would have vacuumed the car. Used to de They are making best of a bad situation while under construction. Nikolas was very thorough. Just wished they would have vacuumed the car. Used to dealership in GA that was routine. More

Robert was very helpful and kept me informed the entire time while they had my vehicle. time while they had my vehicle. More

Everyone especially Robbie is very helpful. Everyone is professional, courteous, and efficient. I would recommend them without reservation. Everyone is professional, courteous, and efficient. I would recommend them without reservation. More

Marty is awesome to work with. So personable. Even though the facility is under renovation construction, Marty showed me where to get comfortable! Service was great! So personable. Even though the facility is under renovation construction, Marty showed me where to get comfortable! Service was great! More

Always prompt and everything was done in the time that they had said. Robbie is always kind and helpful they had said. Robbie is always kind and helpful More