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Lexus Stevens Creek - Service Center

San Jose, CA

4.9
172 Reviews

172 Reviews of Lexus Stevens Creek - Service Center

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April 17, 2025

Excellent service from Service Advisor Eric Yang, very knowledgeable and professional on any questions I asked. 10 Stars and Outstanding! More

by Franksoawesome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Lexus Stevens Creek responded

Thank you for the fantastic review! We're so happy to hear Eric Yang provided you with excellent service and was able to answer all your questions with professionalism and expertise. We look forward in seeing you on your next visit - Lexus of Stevens Creek

April 17, 2025

I’ve been seeing Michael for my car service for multiple years now and he’s always been honest and helpful each time. I appreciate his insights and advice and always choose him as my service advisor! More

by LKJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Lexus Stevens Creek responded

Thank you so much for your continued trust in Michael and our service team! We’re so glad to hear he’s been consistently honest, helpful, and insightful over the years. We’ll be sure to share your kind words with him. We truly appreciate your loyalty and look forward to serving you for many more years to come!

April 16, 2025

Great experience at the Lexus dealership! The personalized service really stood out. Michael was super helpful, attentive, and made the whole process smooth and stress-free. Highly recommend! More

by abadesha1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Lexus Stevens Creek responded

Thank you for sharing your experience at Lexus Stevens Creek! We're glad to hear you had a great experience with personalized service. Enjoy your new ride - Team LSC

April 14, 2025

Very streamlined and efficient service. Mike did a great job explaining my options to me and kept me on top of any updates. Guest services were very friendly and efficient. More

by zhengcano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Babcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Lexus Stevens Creek responded

Thank you for your sharing your review with DealerRater and Lexus of Stevens Creek. Mike and team are honored to service you, hurry back - Team LSC

April 13, 2025

Great customer service. So please with this Dealership. Than you! Ramsin Pourgevargis.. Will be going there again… More

by sovychan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsin Pourgevargis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Lexus Stevens Creek responded

Thank you for taking the time to share your positive experience with us. We are glad to hear that you were pleased with our customer service. We look forward to welcoming you back to Lexus Stevens Creek in the future.

April 12, 2025

For my service Advisor Mr Kunal Pabla for the excellent service. Since I started working with him I am totally comfortable with and trust More

by trinhbui49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kunal Pabla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Lexus Stevens Creek responded

We sincerely appreciate your kind words about Mr. Kunal Pabla. Thank you for sharing your feedback with us. Team LSC

April 12, 2025

Gerardo was very helpful to me and I appreciate his help and curtesy. I will return for my next service More

by bhduke10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Lexus Stevens Creek responded

We're honored to have been of assistance to you. Thank you immensely for your kind words. Have a great week - Lexus of Stevens Creek

April 12, 2025

My daughter and I purchased our cars here some years back and have been so impressed with Mike Babcock at the service center. Whenever we need to service our vehicles, there is a rental (usually the same mod More

by Cassie Maas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Babcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The women at the front desk when you pay are all awesome.
Apr 14, 2025 -

Lexus Stevens Creek responded

Thank you for your review! We are thrilled to hear about your positive experience with Mike at our service center. We look forward to serving you and your daughter for years to come. Lexus of Stevens Creek

April 11, 2025

Very positive and friendly experience. Everything was completed as requested and on time. Best dealership I’ve even dealt with. More

by mikemel1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Lexus Stevens Creek responded

Thank you for your kind and wonderful review. Have a great weekend - Lexus of Stevens Creek

April 11, 2025

Always impressed with Renna’s knowledge and professionalism to assist with what my car needs and what may eventually come up in the next service. She is a pleasure to work with and it make me f More

by Romeroluis62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renna Yao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Lexus Stevens Creek responded

Thank you for your kind words! We're glad Renna's expertise and care make every visit enjoyable. We appreciate your loyalty and look forward to servicing your RXs for years to come. Lexus of Stevens Creek

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