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Lexus Stevens Creek - Service Center

San Jose, CA

4.9
141 Reviews
Call Service Center (408) 550-7689

141 Reviews of Lexus Stevens Creek - Service Center

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February 12, 2025

The dealership is very professional. They were very easy to work with and I am happy with the online checkin and checkout process. The advisor was knowledgeable, courteous and was able t More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Lexus Stevens Creek responded

Thank you for sharing your experience! We're glad to hear that you found our team professional and that the online check-in and checkout process was easy for you. It's great to know that our advisor was knowledgeable and able to answer all your questions. Lexus of Stevens Creek

February 10, 2025

Paymont and Ramson have provided quick responses and services, including my loaner car request. They also keep me updated on my car status. Great service from Lexus! More

by lesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paymon Khajavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Lexus Stevens Creek responded

Thank you for sharing your experience with us! We’re so glad to hear that Paymon and Ramsin were able to assist you promptly and provide great service, including your loaner car request. Keeping our customers informed and making their experience seamless is important to us, and we’re happy that they were able to do just that for you. Team Lexus of Stevens Creek

February 06, 2025

Friendly fast service. Great communication and I like the convenience of a loaner car. A bit pricey! More

by Mgdl799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Lexus Stevens Creek responded

Thank you for sharing your feedback! We're thrilled to hear that you enjoyed our friendly, fast service and appreciated the convenience of the loaner car. We always strive for excellent communication, and it's great to know it made a positive impact. We're proud to offer competitive pricing in the area, ensuring that we provide the best value for our customers. Team Lexus of Stevens Creek

February 04, 2025

Everything is always handled very well. The communication is fantastic. Your rep’s are the best. More

by Bobfenton2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Dynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Lexus Stevens Creek responded

Thank you so much for sharing your wonderful feedback! We’re delighted to hear that everything is always handled so well and that our communication and team made such a positive impact on your experience. We truly value your kind words about our reps—they are dedicated to providing the best service, and it’s great to know their efforts are appreciated. Lexus of Stevens Creek

February 04, 2025

Excellent service and Samson is great to work with. He is very knowledgeable and accommodating. More

by Mike Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Lexus Stevens Creek responded

Thank you so much for sharing your feedback! We’re thrilled to hear that you had an excellent experience with us and that Samson made such a positive impact on your visit. He truly is an asset to our team, and we’re glad his knowledge and dedication were able to assist you. Team LSC

February 03, 2025

Great service. Very appreciate. Especially Agent Tommy Luu and Amy. Loan car easy and convenient More

by Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Luong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind words! We're thrilled to hear that you had great service and that Tommy and Amy made a positive impact on your experience. We really appreciate your feedback and are so happy you were pleased with their help. Make it a great day and hurry back - Team Lexus of Stevens Creek

February 03, 2025

I highly recommend this dealership to anyone wanting to purchase Lexus or is in need of servicing their Lexus. This dealership not only provides exceptional level of customer service, but exemplifies wh More

by J thomatos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Slagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Minh Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Lexus Stevens Creek responded

Thank you so much for taking the time to share such a wonderful review on DealerRater! We are truly grateful for your kind words and recommendation. It’s great to hear that you had an exceptional experience with us. Make it a great day and please hurry back Team Lexus of Stevens Creek

February 02, 2025

Excellent Service! Service was preformed quickly and efficiently. I was very pleased. Thank you for your service. More

by odelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Lexus Stevens Creek responded

Thank you for your kind words! We’re so happy to hear that your service was quick, efficient, and that you were pleased with everything. It’s always our goal to make sure you have a great experience, and we truly appreciate your feedback. Team LSC

February 02, 2025

PAYMON Is fabulous and always goes above and beyond to keep or Lexus cars in top shape. We always work only with him. 5 STARS for PAYMON. More

by phurd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paymon Khajavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Lexus Stevens Creek responded

Thank you so much for the amazing review! We’re so glad to hear that Paymon always goes above and beyond to keep your Lexus cars in top shape. It’s wonderful to know you trust him with your vehicles, and we appreciate the 5-star rating! Lexus of Stevens Creek

January 31, 2025

I’m very happy with the services that Lexus gives at Steven Creek and I would like to give them five stars and I will see you next time.🥰 More

by Conga2868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie Armas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind words and for taking the time to leave such a wonderful review on DealerRater! I'm so glad to hear that you’re happy with the service at Stevens Creek Lexus. It’s always a pleasure to assist customers like you, and your five-star rating means a lot to us!

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