172 Reviews of Lexus Stevens Creek - Service Center
The Service Department at Lexus of Stevens Creek is the best I've encountered among car dealerships. I'm always satisfied with their work. During my most recent visit on 10/7/24, Jaimie Armas assisted with best I've encountered among car dealerships. I'm always satisfied with their work. During my most recent visit on 10/7/24, Jaimie Armas assisted with my car's service. She was very knowledgeable and professional. The rest of the team at the Service Department is also very helpful and friendly. More
Advisor Ramsin was very thorough, even called to verify chosen service options. He gave updates periodically chosen service options. He gave updates periodically More
Excellent service from Kanul! New to this service location which did a great diagnostic evaluation of my vehicle. I was a customer for 7 years at another location who were not tru New to this service location which did a great diagnostic evaluation of my vehicle. I was a customer for 7 years at another location who were not truthful with their diagnostics. More
Monica took very good care of my service issues after some miscommunication. Great service! They care for customer satisfaction. some miscommunication. Great service! They care for customer satisfaction. More
Always great service from start to finish. Easy process from the arrival, rental car, check out to paying the invoice at the end. Easy process from the arrival, rental car, check out to paying the invoice at the end. More
Very friendly, efficient and thorough service department. There are loaner cars that really help for minimal disruption in your life. Check the gas gage before leaving the facility! There are loaner cars that really help for minimal disruption in your life. Check the gas gage before leaving the facility! More
Great service easy and very convenient. All staffs take good care of it. I’m very happy with the service. All staffs take good care of it. I’m very happy with the service. More
Reliable, dependable, professional and excellent service with a smile. Service adviser Angel explained things clearly and delivered the service as promised on time and explained the maintenance work done an with a smile. Service adviser Angel explained things clearly and delivered the service as promised on time and explained the maintenance work done and recommention for next service clearly. She is a good service adviser and a good asset to Stevenson Lexus Service department. More