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Lexus Stevens Creek

San Jose, CA

Overview
Employees
Reviews
4.9
1,391 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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3333 Stevens Creek Blvd

San Jose, CA

95117

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Showing 1,391 reviews

September 10, 2026

Chau was pleasant during the purchase of my Lexus. I would highly recommend or send people to him. More

by Robert_antonio410
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chau Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2026 -

Lexus Stevens Creek responded

We’re officially having a five-star day. Thank you for your kind rating and for trusting the Lexus of Stevens Creek Sales team (Chau) to handle your auto care needs. - Enjoy what you drive

September 08, 2026

Great service adviser, friendly and knowledgeable. Nice facilities and clean. I was impressed with the facility to get in and out in less than 10 minutes. More

by Gabe C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Luong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2026 -

Lexus Stevens Creek responded

In and out in under 10 minutes? Now that’s starting your visit off right! We’re glad our team made a great first impression with friendly, knowledgeable service and a clean facility. Thank you for sharing your experience and for choosing Lexus of Stevens Creek Service team.

September 07, 2026

Lexus Steven Creek service， Tommy Luong Adviser, He take care of my care, His service is excellent! More

by Corina
Recommend Dealer
Yes
Employees Worked With
Tommy Luong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2026 -

Lexus Stevens Creek responded

Thank you for taking the time to share your experience! We’re delighted to hear that Tommy Luong took great care of your vehicle and provided you with excellent service. Lexus of Stevens Creek Service team.

September 06, 2026

I had an excellent experience at Steven Creek Lexus. Chau Lam address all my concerns and I had an overall good experience working with Mr. Lam. More

by Rolandgalen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chau Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 08, 2026 -

Lexus Stevens Creek responded

We’re thrilled to hear that Chau Lam was able to address all of your concerns and provide you with a positive experience at Lexus of Stevens Creek during such an important decisions such as purchasing | leasing a vehicle. Enjoy what you drive

September 05, 2026

Great service and professional support. I enjoy taking my car for maintenance! Thank you Ramsin More

by Bozena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsin Pourgevargis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2026 -

Lexus Stevens Creek responded

Looks like we’re having a five-star kind of day! Thank you for your rating, your trust, and your business, we're humbled to serve you and your auto care needs. Lexus of Stevens Creek Service team.

August 31, 2026

Hong was so enthusiastic about helping me out. She was very clear on what services was needed for my NX! More

by katelyn123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hong Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2026 -

Lexus Stevens Creek responded

Hong brings great energy to everything she does, and we’re glad she made your NX service experience clear, easy, and stress-free. Thank you for trusting us with your Lexus and for taking the time to recognize Hong. We’ll be sure to share your kind words with her! Lexus of Stevens Creek Service team.

August 30, 2026

Hong is amazing and one of the best team members there. Her comms are great throughout the service of my car and i wouldn’t go anywhere else. I love the team there and the service facility. More

by herb.real
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie Armas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hong Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2026 -

Lexus Stevens Creek responded

Hong is going to love hearing this. We’re so glad her communication and care made your service experience such a great one from start to finish. Knowing you wouldn’t go anywhere else means a lot to our entire team. We’re lucky to have such a great crew and an amazing group of guests who appreciate them. Thank you for the kind words and for trusting us with your car! Lexus of Stevens Creek Service team.

August 29, 2026

I had a wonderful experience purchasing my Lexus . . the entire process was smooth n stress free and the service from Louis was excellent from start to finish. More

by saiusha124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis (Huy) Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2026 -

Lexus Stevens Creek responded

Now this is the kind of review we love to hear! We’re thrilled to know your Lexus purchase was smooth, stress-free, and enjoyable from start to finish. Louis will be happy to know he knocked it out of the park! Lexus of Stevens Creek Sales team

August 29, 2026

Alvin and Louis are taking care of me. They are professional and patient especially Alvin, his after sale service is awesome. As a result, I got positive experience with them. By the More

by tcmisme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Huang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Flora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Louis (Huy) Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alvin Nonales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2026 -

Lexus Stevens Creek responded

Thank you for sharing your experience with us. We’re very happy to hear that (Alvin, Andy and Louis) provide you with professional, patient, and attentive service, especially Alvin and his excellent after-sale support. At the same time, we are sincerely sorry to hear that your interaction with Jennifer left you feeling uncomfortable or unwelcome Jennifer is genuinely a friendly and helpful member of our team, and we’re sorry that you did not get to experience that side of her during your visit. Regardless of the intent, we recognize that your experience and how you felt in that moment are important to us. Thank you for bringing this to our attention and for giving us the opportunity to improve. Lexus of Stevens Creek Sales team.

August 28, 2026

My overall experience with buying my Lexus was very positive. Friendly and courteous staff. Very pleasant service. Clear explanation of the process, the vehicle, the options, and the pricing. More

by amakalin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fawad Raza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Toscano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2026 -

Lexus Stevens Creek responded

We’re so glad to hear your Lexus-buying experience was a positive one! It sounds like our team hit all the right notes—from friendly service to making sure everything was clear and straightforward. Congratulations on your beautiful new Lexus, and welcome to the family! Lexus of Stevens Creek Sales team.

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