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Lexus Stevens Creek
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Ryan is a very knowledgeable representative. I will continue to do business with him in the future. Thank you for making the process simple and easy continue to do business with him in the future. Thank you for making the process simple and easy More
I would recommend this Lexus dealer to everyone. Herman was very helpful and friendly. He was knowledgable and responsive to our requests. The entire transaction took only an hour or so. We are very happy was very helpful and friendly. He was knowledgable and responsive to our requests. The entire transaction took only an hour or so. We are very happy with our Lexus! More
Edward was very helpful in selecting the right model. He showed us many vehicles with all possible options. Answered all our questions patiently. Though young, he was extremely knowledgeable. Was very respe showed us many vehicles with all possible options. Answered all our questions patiently. Though young, he was extremely knowledgeable. Was very respectful of our time and moved things quite fast. Would recommend him to anyone who needs to have a pleasant and satisfying experience in buying a car at this dealer, specially. More
Direct and fast paper work. In and out in two hours. first and only dealer visits on the day. no bull shiet. if you like lexus.. give him a try first and only dealer visits on the day. no bull shiet. if you like lexus.. give him a try More
My first and subsequent visits to Lexus of Stevens Creek have been very pleasant. I especially love working with George Solomon He is very knowledgeable of the vehicles and is always making my visits enjo have been very pleasant. I especially love working with George Solomon He is very knowledgeable of the vehicles and is always making my visits enjoyable He is very professional. I would definitely recommend him and the dealership to others. More
Had a delightful experience. We knew the car we wanted and needed before we came to the showroom, which helped. The sales people are very helpful, informative, and straight forward. We did not feel pressu and needed before we came to the showroom, which helped. The sales people are very helpful, informative, and straight forward. We did not feel pressured. Probably due to the time of the year - middle of December and on a Saturday - we had to wait almost two hours to get the specific sales people we had interacted on the internet or who my family had met the previous weekend to view and drive the car. The sales floor seemed like a fish market. I got a headache and had to return the next day. Sunday, when we actually bought the car, was much to my liking. The only thing I am not too happy about is the cost of Cilajet paint protection. Hopefully it is worth it. Only time will tell. About the car, the display control seems overly complicated compared to Volvo. We are scheduling a followup call to have the sales people go over some of the things. The fact that Lisa Burton call back promptly after the sale to voluntarily ask us to schedule a visit with her to go over this is very very helpful. More
When my company wanted to acquire a new vehicle for marketing use, the first place I thought of purchasing such a vehicle was Lexus of Stevens Creek. Vincent Nguyen was very patient as we worked throug marketing use, the first place I thought of purchasing such a vehicle was Lexus of Stevens Creek. Vincent Nguyen was very patient as we worked through the process of buying a vehicle under our company name. His follow-up was fantastic and in the end, his delivery process was very detailed and informative. I would highly recommend calling Vincent for a new Lexus! More
Lisa provided extremely strong customer sales support and I was impressed with candor and honesty during the sales process. She is also quite knowledgeable about Lexus products which is important to me. I was impressed with candor and honesty during the sales process. She is also quite knowledgeable about Lexus products which is important to me. More
Lisa has been very helpful and informative as I was waiting for the new car to be shipped from the port to the dealership lot. And she is quite straightforward in terms of price negotiation so we could waiting for the new car to be shipped from the port to the dealership lot. And she is quite straightforward in terms of price negotiation so we could get to the price that was both acceptable to us. It did save me a lot of time and work. And with the car handover process, it was efficient and I got a very clear explanation and instruction in getting familiar with the car operation. Lisa was very friendly and helpful in addressing our concerns and answering our questions during the car buying process. More