Lexus Stevens Creek

Jennifer Martinez was a great help on a crazy busy day (Dec 29th) at Lexus of Steven's Creek. We had a great buying experience and are really enjoying our new RX 450h that we purchased that day. (Dec 29th) at Lexus of Steven's Creek. We had a great buying experience and are really enjoying our new RX 450h that we purchased that day. More

Bought a Lexus RX350 at Stevens Creek Lexus dealer with great price and experience. It started with quick response to the online quoting with detailed information of the quote. Celine and Vincent are very great price and experience. It started with quick response to the online quoting with detailed information of the quote. Celine and Vincent are very friendly and patient during the whole process. However, what I am impressed the most was the follow up service we received from Celine after the buying contract was signed. More

This dealer is close to our home and has a lot of inventory for the car we wanted to buy. We were very lucky to have Celine Bian as our sales lady. She is very friendly and knowledgeable. Her patienc inventory for the car we wanted to buy. We were very lucky to have Celine Bian as our sales lady. She is very friendly and knowledgeable. Her patience to work with us on the selection of car, the exterior and exterior colors, the options, even the negotiation of purchase price really impressed us. We experienced no pressure during the entire process of purchasing our new 2014 E350 car. We would definitely recommend her as your sales lady if you have a plan to buy a Lexus car. More

We just wanted to thank Celine in helping to purchase a new CT 200 by providing great , pressure-free customer service . Celine, that was a great experience , we will tell all of our friends and relatives new CT 200 by providing great , pressure-free customer service . Celine, that was a great experience , we will tell all of our friends and relatives about you and the dealership . More

It was very wonderful experience with Jeniffer. She was so pleasant and amiable to deal with. We were very happy to get this car at the price we had expected. She is highly recommended. so pleasant and amiable to deal with. We were very happy to get this car at the price we had expected. She is highly recommended. More

Jennifer was so helpful in helping us find the right vehicle for our family. She was friendly, patient, and knowledgable about the car! It was a pleasure doing business with her! vehicle for our family. She was friendly, patient, and knowledgable about the car! It was a pleasure doing business with her! More

Our experience working with Jennifer was great. The process was efficient and painless. We were in and out of the dealership quickly. We appreciated that Jennifer went the extra mile. process was efficient and painless. We were in and out of the dealership quickly. We appreciated that Jennifer went the extra mile. More

It's a wonderful experience to get a car with Jennifer and Edward's cooperation. I stayed in Lexus car dealer shop for just 3 hours and got car key:) They set everything down in a short time with Jennifer and Edward's cooperation. I stayed in Lexus car dealer shop for just 3 hours and got car key:) They set everything down in a short time with a excellent price and services. I appreciate all efforts they have made. More

From beginning to end, Ms. Martinez's performance and handling of my business was simply outstanding. Very late on a Saturday afternoon I completed an on-line request for information for a certified handling of my business was simply outstanding. Very late on a Saturday afternoon I completed an on-line request for information for a certified, pre-owned Lexus ES300. That same evening, Ms. Martinez sent her first email acknowledging my request and offering to help. The morning, she followed up with a phone call and we quickly set an appointment for that very afternoon. When I arrived at the dealership, she greeted me with a friendly smile and from that moment on, I enjoyed the best experience I've ever had purchasing a car. She took me out to the lot to see the vehicle, she answered every technical and business question I had, she offered to go for a test drive, and when the time came to get the paperwork done, she made the process of application very easy. In a highly efficient and very courteous manner, she commanded the attention from her colleagues in the credit and finance departments, as well as every one else who had to be involved in completing the purchase. I arrived at 6:30 pm; a couple of hours later I was driving home with the car of my choice. Ms. Martinez was committed to see me go home with my newly purchased car and that is when she made the greatest gesture of customer attention and service: I had driven to the dealership with a rented car and she offered to accompany me to the car rental office to return the vehicle, so I could then enjoy my new purchase that same evening. With her kindness and insistence on accompanying me to the car rental location she also helped me avoid the considerable inconvenience involved in having to do this by myself. And keep in mind, this is all happening late on a Sunday evening, at around 8 pm; well past closing time at Lexus Steven Creek, and well beyond the call of duty! My highest commendation cannot be overstated. If I had to lead a team of professionals to get things done, I would want Ms. Martinez to be o my team. More

My wife and I moved to San Diego Ca two years ago our lease on the Lexus was due Steven Creek Lexus has always given us good service we drove to San Jose to turn in our Lease and got into a 2014 Lexus, G lease on the Lexus was due Steven Creek Lexus has always given us good service we drove to San Jose to turn in our Lease and got into a 2014 Lexus, Greg Penske the Owner was there for business we ask if he would take a Picture with us he was happy to the picture turned out nice. Mo our Sales Person is very sharp and Anita Clevenger who help us with the Lease agreement we give her two thumbs up we want to mention we have worked with Mike Nessim for the past 15 years makes us feel at home. Thank You Elias and Camelia DeHerrera More