Lexus Santa Monica

OUTSTANDING John Lurch picked up the pace to see my car got properly repaired so I could pass a smog test. He was excellent and very attentive to see the job was John Lurch picked up the pace to see my car got properly repaired so I could pass a smog test. He was excellent and very attentive to see the job was done properly....and I passed the smog test. More

Great service Oscar Najera my service rep and all the employees treated me very well. A shout out to the shuttle driver who took me to my office. I don't know his Oscar Najera my service rep and all the employees treated me very well. A shout out to the shuttle driver who took me to my office. I don't know his name but he has been with SM Lexus about three weeks and used to be a house ;painter. More

Excellent Service!!! My service advisor Ray James was excellent! He made my servicing experience a pleasure and hassel free. I had some issues with my insurance company as My service advisor Ray James was excellent! He made my servicing experience a pleasure and hassel free. I had some issues with my insurance company as far as paying for the services required, however Ray worked with me to get my out of pocket expenses lowered. For everything I requested of him, he eargerly met my expectations and went above and beyond! I am extremely happen with the services I received at Lexus of Santa Monica! This will be my service center from now on! Thanks again Ray James & Victor Jimenez for your assistance. More

Lexus Service It is often scary bringing a car in for service, and even more difficult to trust someone in the industry. I've been dealing with Angel Vasquez since It is often scary bringing a car in for service, and even more difficult to trust someone in the industry. I've been dealing with Angel Vasquez since I've had my Lexus, and he has always been reachable, responsive, and fair, and has earned my trust. I only worry that Mr. Vasquez works too hard! More

Quick Easy Service Adriane Marmolejo was my service advisor at Lexus Santa Monica. I was in and out very quickly. Adriane called me when my car was ready right on time! Adriane Marmolejo was my service advisor at Lexus Santa Monica. I was in and out very quickly. Adriane called me when my car was ready right on time! More

Dealership andD servicing Servicing depends on the service advisor. Angel Vasquez is the best and the reason I always return to this dealership. He is knowledgible, honest and Servicing depends on the service advisor. Angel Vasquez is the best and the reason I always return to this dealership. He is knowledgible, honest and pleasant to deal with. More

Always very easy to get my car serviced at this dealership I've been going to Santa Monica Lexus for service for many years. It's always very easy. Everyone is very helpful. This last time, Angel Vasquez was m I've been going to Santa Monica Lexus for service for many years. It's always very easy. Everyone is very helpful. This last time, Angel Vasquez was my service advisor. I was in and out in no time. I used to dread having to do any service with my car but Lexus service makes it so much better! More

Excellent Service Douglas was great from the beginning. He made the whole process easy and texted me to let me know my car was ready. The car was ready when he said it Douglas was great from the beginning. He made the whole process easy and texted me to let me know my car was ready. The car was ready when he said it was going to be. Would definitely recommend these guys. They are great!!! More

Trustworthy and wonderful! Patrick Levenson I'll admit it, my knowledge of the intricacies of car maintenance is slim. Working with Patrick has been such a relief, because he is so trustworthy a I'll admit it, my knowledge of the intricacies of car maintenance is slim. Working with Patrick has been such a relief, because he is so trustworthy and I have never felt like I'm being "worked" or hustled to pay for something that's not necessary. My car has had some crazy issues and he has always been helpful, patient, and reliable and worked effortlessly to get me the best deal he could. He's done an amazing job at price matching other places and always is available for my questions. So grateful to be able to take my car to someone I know will get the job done, and done right! Any questions that I had about taking my car elsewhere faded away after the amazing customer service that Patrick provides for his customers! More

Fantastic Sales / Enrique Carvajal I’m a longtime customer of Enrique Carvajal, and I just bought my 6th Lexus from him. I worked with him previously when he was at Jim Faulk Lexus, bu I’m a longtime customer of Enrique Carvajal, and I just bought my 6th Lexus from him. I worked with him previously when he was at Jim Faulk Lexus, but I followed him to Santa Monica Lexus. Enrique truly works hard for his customers; he always goes to bat to get the best possible deal. He also makes every transaction smooth and easy. We agreed on our deal over the phone, and by the time I got to the dealer, all the paperwork was ready to be signed and the car was detailed and ready out front! More