
Lexus Santa Monica
Santa Monica, CA

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1,310 Reviews of Lexus Santa Monica
Great service The whole lexus team (Sybdel, Matt, Joon) provides outstanding service start to finish. They were helpful, knowledgeable, and quick. A+ All around. Wi The whole lexus team (Sybdel, Matt, Joon) provides outstanding service start to finish. They were helpful, knowledgeable, and quick. A+ All around. Will definitely come see them again. More
Excellent service, hassle-free Brought my older GS350 in for a recall repair. They provided me with a loaner while my car was being repaired. The repair was done promptly and they a Brought my older GS350 in for a recall repair. They provided me with a loaner while my car was being repaired. The repair was done promptly and they assisted with addressing a tire pressure issue, performed a minor bumper repair, topped off my gas and washed the outside of my car as a courtesy. It was a excellent customer experience that is appreciated. More
Got the usual Lexus special customer service This is the 3rd Lexus dealer I've used to maintain my IS250C and I was not surprised to be treated like a VIP. I've come to expect it at Lexus Dealer This is the 3rd Lexus dealer I've used to maintain my IS250C and I was not surprised to be treated like a VIP. I've come to expect it at Lexus Dealers. Thank you for taking care of my car, I love it. More
Richard Doherty Richard was courteous, helpful and friendly. Got a loaner vehicle right away and he called me with questions before proceeding with unforeseen work. S Richard was courteous, helpful and friendly. Got a loaner vehicle right away and he called me with questions before proceeding with unforeseen work. Service was completed within hours. More
Outstanding Service - Thank You From A Longstanding Client! Roxi, Bob and Mike did a fine job - they make a great team. I am grateful for their professionalism, service and working through a few hurdles along Roxi, Bob and Mike did a fine job - they make a great team. I am grateful for their professionalism, service and working through a few hurdles along the way... Well done! More
Always a great experience I’ve been coming here since 2001. Always a great experience and a great car. Quality product with exceptional customer care. Wonderful environment add I’ve been coming here since 2001. Always a great experience and a great car. Quality product with exceptional customer care. Wonderful environment adds to overall experience. More
Lexus Service We use Patrick Levenson for our service needs at Santa Monica Lexus for our GS-350 and IS 200t cars and have always received excellent service from h We use Patrick Levenson for our service needs at Santa Monica Lexus for our GS-350 and IS 200t cars and have always received excellent service from him. He is professional, knowledgeable, and helpful with all problems; a pleasure to work with. More
Easy, Professional Service I leased a 2019 Lexus RX last week with Santa Monica Lexus. I worked with Alex Morales, who was very professional and prompt to respond to my inquirie I leased a 2019 Lexus RX last week with Santa Monica Lexus. I worked with Alex Morales, who was very professional and prompt to respond to my inquiries without any pressure. Alex was quickly able to obtain the car I requested and had all of the paperwork ready to process when I arrived. He was so considerate to check on my mother who was in the waiting room while I signed the papers. Oscar Romero showed me features on the car and assisted me in setting them up. He was very personable and helpful. It was the quickest & smoothest car lease I have ever done. I definitely recommend Lexus of Santa Monica and Alex Morales. More
Easy and quick Armando Cordon was great to work with, he said my car would be ready in 90 minutes and it was done sooner. He went over everything throughly and quick Armando Cordon was great to work with, he said my car would be ready in 90 minutes and it was done sooner. He went over everything throughly and quickly. Thanks! More
Great Experience Michael was very helpful and made the entire process easy and pleasant as well as the others at the dealership who worked with me on the sale. Michael was very helpful and made the entire process easy and pleasant as well as the others at the dealership who worked with me on the sale. More