Lexus San Diego

Always great service, straight forward, easy process from making appointment to picking up car. Andy was great! Will use Andy as my service advisor from now on. making appointment to picking up car. Andy was great! Will use Andy as my service advisor from now on. More

Service advisor Michael Cain was excellent - he listened, and understood a complex situation, and communicated it well to the mechanics based on how well the car came out of it. The rest of the experience, and understood a complex situation, and communicated it well to the mechanics based on how well the car came out of it. The rest of the experience, primarily dropping the car off, was so-so. Had to wait awhile to make a left turn into the facility because an employee blocked the entrance with someone’s car - he left the car there and the owner took 3 full minutes to get to it and move it. Traffic backed up behind me. Three cars wanting to turn right into the facility had now piled up, and turned in front of me to create a line that did not allow me to make my turn yet, They looked like your employees! But had Penske tags on their shirts, not Lexus, and one guy said he did not work for you. Waited more than 2 weeks for appointment. Service was not completed until the next day. Dropped off at 8:30, not ready until 3:30 the next day. More

My salesman, Kevin Valencia was very friendly and knowledgeable about each model of Lexus’ and worked with me to find the best fit at the best price. I didn’t feel like hard pressure attic’s were us knowledgeable about each model of Lexus’ and worked with me to find the best fit at the best price. I didn’t feel like hard pressure attic’s were used I. Any of the transaction process. More

Service advisor Lily Puente was excellent. Car was serviced quickly and the loaner car was excellent. Appreciate the wash after the service for the car. A first class operation to be sure. serviced quickly and the loaner car was excellent. Appreciate the wash after the service for the car. A first class operation to be sure. More

Andy is a fantastic service rep. Attentive and great listener. Patient and giving of his time in his pursuit of identifying the problem and seeking a viable solution.thanks Andy listener. Patient and giving of his time in his pursuit of identifying the problem and seeking a viable solution.thanks Andy More

My experience at Lexus San Diego was as usual very good. My advisor Micheal Cain is simply the best, very helpful, and conscientious. He is one of the reason that I take my care for service at this location My advisor Micheal Cain is simply the best, very helpful, and conscientious. He is one of the reason that I take my care for service at this location. Highly recommended. More

Dealer with high integrity. Got an excellent service from Andy Amenta. Very satisfied with the quality work of the highly trained technicians. Best Lexus dealership. Andy Amenta. Very satisfied with the quality work of the highly trained technicians. Best Lexus dealership. More

They took care of all of the needs of my car this dealership is very professional and have great service every time I have been there they are great dealership is very professional and have great service every time I have been there they are great More

Fabulous dealership with awesome service department. Everyone who works there is always incredibly friendly and helpful. I wouldn't take my LX anywhere else to be serviced. Everyone who works there is always incredibly friendly and helpful. I wouldn't take my LX anywhere else to be serviced. More

Highly recommended. Customer service is awesome and above and beyond the service. I’m not going to buy a car I ended up buying a brand new NX 300 love it. and beyond the service. I’m not going to buy a car I ended up buying a brand new NX 300 love it. More